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Questions & Answers

Page Showing 41-60 of 127 questions
  • QuestionDoes the ear piece connect to more than 1 device at a time ?

    Asked by Anonymous.

    • Answer It can be linked to two devices at the same time, but you will only hear from one of the devices at a time.

      Answered by Awesome

  • QuestionWhat is the voice range of the Plantonic 550?

    Asked by Foxy7.

    • Answer I think about 30 feet or so.

      Answered by AnnieMama

  • Questionhow many charged hours

    Asked by dsd.

    • Answer When new I did get the stated seven hours of use. Now after a couple of years of daily use, it has diminished to between 4 - 5 hours between charges. That is just normal wear and to be expected.

      Answered by Whipple

  • QuestionDoes this earpiece say the person 's number that is calling you when its ringing?

    Asked by Maria.

    • Answer Hello! No, the Explorer 505 will only notify you when there is an incoming call, it will not announce who is calling. If you require assistance or have further questions, please don't hesitate to contact our Customer Care Team at 1-888-363-0726.

      Answered by PlantronicsRepresentative

  • QuestionIs Explorer 505 Bluetooth able to announce name of the caller from the address book in my Iphone X

    Asked by Louis.

    • Answer Yes it can if this is turned on in the phone

      Answered by chuck

  • QuestionDoes the earpiece have to be inside the ear? Other similar devices on other sites say "on-ear". Is there a difference?

    Asked by rachb.

    • Answer Yes, very comfortable

      Answered by Joycy

  • Questiondoes the 505 tell you when to recharge

    Asked by anna.

    • Answer Yes, there are audio prompts when the battery is getting low. It will tell you "Low Battery" when the battery gets low. If you ignore the warning, it will repeat the warning every so often until it says "Recharge Now". That is your warning that your battery is critically low and will shut down in about 5 min.

      Answered by Whipple

  • QuestionHow do I answer the phone using my bluetooth?

    Asked by Cowboy.

    • Answer You can simply tap the button on the headset to answer an incoming call.

      Answered by Whipple

  • QuestionWhen a call comes in, can you answer the call while wearing the 505 Bluetooth headset?

    Asked by Jeanette.

    • Answer You can answer an incoming call by simply tapping the button on the headset. This works even if you are listening to music at the time.

      Answered by Whipple

  • Questionmy bluetooth got kicked out of my ohone how do i pair it again

    Asked by Anonymous.

    • Answer Did you ever get your pairing question answered? If not, try this. Make sure the blue tooth icon is selected from the pull down menu. Sometimes, tho, you just have to pair it again. Go into settings in your phone. Open connections option you'll see BlueTooth. The slide button should be on. If it is, then open BlueTooth by selecting it, which puts it into discovery mode. On the face of your Plantronics 500, turn it on and press the face of it until the blue light on it starts flashing blue and red. It should show up on your phone so you can select it. You should hear in your BlueTooth that pairing is successful. You can then close everything and enjoy your product

      Answered by NaNaBear

  • QuestionCan you hear GPS directions thru this piece?

    Asked by Ree.

    • Answer Hello! Yes, with the Explorer 505 you can hear your music, GPS directions, and more. If you have any further questions, feel free to contact our Customer Care Team at 1-888-363-0726.

      Answered by PlantronicsRepresentative

  • QuestionLoved the old plantronics earpiece. This new one is too bid. How can I get a smaller earloop?

    Asked by smallerthanmost.

    • Answer You can order an assortment of earpieces from Amazon. They are quite inexpensive.

      Answered by DrRose

  • QuestionDoes it have noise cancelling?

    Asked by Cj.

    • Answer The earpiece has some noise cancelling in the mike to suppress wind noise, but none for audio

      Answered by Mark

  • QuestionCan this be paired with a laptop? More specifically a Mac?

    Asked by Anonymous.

    • Answer Hello! The Explorer 505 is compatible with any device that supports Bluetooth headsets; However, please note Bluetooth technology works through different profiles and these are the ones the earpiece requires to work correctly: Hands-Free Profile (HFP) 1.6 and Headset Profile (HSP) 1.and A2DP. This model is mainly intended for cell phones and tablets. For a Mac we recommend you to check out our UC line of products as these are designed for optimal PC/Mac connectivity. If you have any further questions, please don't hesitate to contact our Customer Care Team at: 800-985-9815

      Answered by PlantronicsRepresentative

  • QuestionIs it compatible with Panasonic KX-TGD562

    Asked by questioner.

    • Answer Hello! Our Explorer 505 is compatible with any cell phone or tablet that supports Bluetooth headsets. We are unable to guarantee the earpiece will work with the Panasonic KX-TGD562. Bluetooth technology works through different profiles and these are the ones the earpiece requires to at least allow a connection: A2DP, Hands-Free Profile (HFP) 1.6 and Headset Profile (HSP) 1.1. We also suggest you to access our Compatibility Guide available on our website to see which devices are compatible with your phone. If you have any further questions, please don't hesitate to contact our Customer Care Team at: 1-855-765-7878.

      Answered by PlantronicsRepresentative

  • QuestionCan you make a call to a cell phone contact by voice?

    Asked by tulu.

    • Answer I believe so. If the cell number and name of the contact are on your contact list on your cellphone paired to your E505, press the large round button on the device, when your hear the electronic tone, say "call" the name of the contact as it is listed on your contact list, and the call should go through. Hope this helps.

      Answered by Biffjerquee

  • QuestionHow long is the talk time?

    Asked by Anonymous.

    • Answer Item works as advertised. Its of great quality. I'm extremely hay with it. ,

      Answered by Bedell

  • QuestionHow do I pair this Bluetooth to my iPhone?

    Asked by Patty.

    • Answer simple, follow instructions provided.

      Answered by Dougie

  • QuestionI am a trucker and use bluetooth constantly. I have different ringtones for individuals in my contact list. Will this device export those ringtones so I will be able to recognize the caller without looking at the phone to ID the caller?

    Asked by Dave.

    • Answer Yes, the device exports audio directly from your device. So, you will receive audio via the device as you would on your phone.

      Answered by Alex

  • QuestionMy dad piece won't come on

    Asked by Brenda.

    • Answer Hello! We're sorry to hear your earpiece is not turning on. Please try using a different micro-USB cable to charge it and make sure you're using a 5 volt wall charger for optimal performance. If you still get the same results, then the unit might have an actual problem. Please note this model comes with a one-year warranty from date of purchase if purchased as brand-new. If you have any further questions, please don't hesitate to contact our Customer Care Team at: 1-888-363-0726.

      Answered by PlantronicsRepresentative