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Im sorry man, i have the same issue, the only way to fix it is to tare it apart and rewire. The best thing to do is put it down and by a new.
Sorry, there was a problem. Please try again later.Make sure headset is assigned to your profile to ensure you can chat.
Sorry, there was a problem. Please try again later.Figured it out Had to make headset primary through the settings (Speaker symbol on task bar)
Sorry, there was a problem. Please try again later.Hello! We're sorry to hear this. Please go to Sound Settings>Recording devices on your PC and make sure the Plantronics Headset is selected as default. If it does work with the Xbox One, then please test it with a different PC setup. Test your headset with different apps, programs on your computer to verify if the microphone works. Please don't hesitate to contact our Customer Care Team at: 1-855-765-7878 if you require further assistance!
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