1-2 of 2 Answers
I’ve had mine way longer and that hasn’t happened. Will any product, some may be defective but not all. Try getting and exchange
Sorry, there was a problem. Please try again later.Hi there, We are deeply concerned to hear about your experience with your Ray-Ban Meta Wayfarer glasses. Hardware issues of this nature are taken with the utmost seriousness, as the safety and reliability of our products are our absolute highest priorities. Please stop using and charging the glasses immediately, and keep them stored safely in a cool, dry place. We want to investigate this and get it resolved for you right away. Please reach out directly to our dedicated safety and escalation team at the Meta Store Support Center or email our support directly so we can gather your device details, initiate a formal hardware diagnostic, and arrange an immediate replacement or resolution under your warranty.
Sorry, there was a problem. Please try again later.
