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Hello! Please note that this issue is related to the installation aspect of things. Since it sounds like the technician did not use a hardwire kit, it's possibly they might have just installed it to your vehicle's fuse box. If you drive a truck or have a vehicle that has an always-on cigarette socket port then this would explain the drained battery. We would encourage you to reach back to the technician for further assistance as he may need to install the dashcam differently to address this issue. For further assistance on our side, please contact us! https://www.rexingusa.com/support/contact-us/
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