Questions & Answers

Q: QuestionHow far apart can the sensor and magnet be to remain effective? I have decorative trim on my door that will require the sensor to be about 5/8" - 1" apart.

Asked 5 years ago by LRice.

• A:Answer The space between the Contact Sensor and the Magnet is 1 inch or less. When you open the door or window, you see the LED flash green (and hear the chirp tone, if enabled). There needs to be ½ inch of space around the Sensor so you can slide it open to replace the batteries.

  Answered 5 years ago by RingPurchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionI believe this product was released 4/29/2020 by Amazon, google, and Ring. Is there still no projected release date for best buy?? When is this product going to be available for purchase and or shipment??

Asked 5 years ago by Cheatabear.

• A:Answer Hello Cheatabear, Great question! We are happy to inform you that the Ring - Alarm Contact Sensor (2nd Gen) (6-Pack) is available for purchase at Best Buy. If you have any further questions, please reach out to us directly at 18006561918. We look forward to hearing from you. -Jamila at Ring

  Answered 4 years ago by Ring

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this be used on an outside gate?

Asked 6 years ago by Weatherproof.

• A:Answer Yes

  Answered 3 years ago by CorazonBVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAre the holes on the back of the motion detector for screws so that you can screw the motion detector into drywall? I don’t want to mount it into the wall all using the adhesive backing strip.

Asked 1 year ago by Mounting.

This question was asked about the related product: Ring - Alarm Motion Detector (2nd Gen) (1-Pack) - White

• A:Answer Yes.

  Answered 6 months ago by TonyM

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhen movement is detected in the house or a door is opened is there any kind of loud alarm to wake you up

Asked 2 years ago by fred.

This question was asked about the related product: Ring - Alarm Motion Detector (2nd Gen) (2-Pack) - White

• A:Answer You can configure this to have it the way you want.

  Answered 2 years ago by user430555

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this UL 2017 certified?

Asked 5 years ago by Mc.

This question was asked about the related product: Ring - Alarm Contact Sensor (2nd Gen) (1-Pack) - White

• A:Answer Yes

  Answered 3 years ago by CorazonB

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAre these UL 2017 compliant as a door/window pool alarm?

Asked 3 years ago by Mike.

• A:Answer No they are not

  Answered 1 month ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)