A:AnswerHello KickingScreaminginto21stCentury,
Good question! In order to set up a Ring device, you do need the Ring app installed on a smartphone or tablet. Our app is compatible with IOS, Android and Fire operating systems. Here is a helpful article with more information: https://support.ring.com/hc/en-us/articles/204384784-Downloading-and-Updating-the-Ring-App.
We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your pre-purchase question. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring.
Thank you,
Alexis with Ring
A:AnswerNot sure if I am answering this correctly, but if you are paying for a ring plan, each plan covers so many devices. If you are at your limit, you may have to upgrade to the next plan level.
A:AnswerHello Jim,
Great question. The Ring Floodlight Camera can operate in -5°F to 122°F (-20°C to 50°C). Please see our help center article for more information: https://support.ring.com/hc/en-us/articles/360061193351-Floodlight-Cam-Wired-Plus-Security-Camera-Information-.
For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. We look forward to hearing from you soon!
Thank you, Jamila at Ring.
A:AnswerHello AOP79,
Great question! Yes, the Ring Floodlight Cam Wired Plus can be installed on an eave or overhang that has an existing 100V-240V hardwired junction box. If you’re mounting the Ring Floodlight Cam Wired Plus on an eave or overhang, you'll want to rotate the lights away from the camera during the physical installation process. Here is a helpful article that walks you through this process: https://support.ring.com/hc/en-us/articles/360060800632-Installing-Floodlight-Cam-Wired-Plus-Security-Camera-.
We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding the Ring Floodlight Camera Wired Plus. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring.
Thank you,
Alexis with Ring
