A:AnswerHello, HotRod. Great question! If any part of the cable is going to be housed outdoors, we'd suggest using the outdoor adaptor because it is rated to withstand the elements. If any additional information is needed regarding your Ring Stick Up Camera pre-purchase question, please reach out to us at https://community.ring.com/. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Thank you. Alexis, with Ring.
A:AnswerHello. Great question! Yes, Ring cameras and doorbells feature night vision. The picture quality will be based on the amount of ambient light during the event. Here is a helpful article that details the color night vision feature: https://support.ring.com/hc/en-us/articles/360038559351-Understanding-Color-Night-Vision-and-Troubleshooting-Night-Vision. We are also including a placement guide, to help assist you with deciding on an installation location: https://support.ring.com/hc/en-us/articles/360041664712-The-Security-Camera-Placement-Guide. If any additional information is needed regarding your Ring Stick Up Camera pre-purchase question, please reach out to us at https://community.ring.com/. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Thank you. Alexis, with Ring.
A:AnswerHello MonthlyFee,
Great question! Yes, while subscribed to one of our optional Ring Protect Plans, you will be able to access videos from every ring, motion, and live view event for up to 180 days (US) for as low as $3.99 per month. You can also access, download, and share past Ring videos.
Without this service, you will still receive real-time video alerts on your smartphone, as well as have access to the Live View feature. Additional information about the optional Ring Protect Plan can be found on our support website, here: https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans.
We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring pre-purchase question. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring.
Thank you,
Alexis with Ring
A:AnswerHello, Neighbor. Great Question! The Ring Stick Up Camera is able to pick up motion as far away as 30 feet. Please feel free to visit this link to learn more about the Ring Stick Up Camera and how it detects motion. https://support.ring.com/hc/en-us/articles/213106363-How-to-Set-Up-Motion-Detection-for-Your-Stick-Up-Cam. Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, tips and tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Brett from Ring.
A:AnswerHello PT4500,
Yes, all Ring products are compatible with IOS phones and tablets running 14+ operating systems. Here is a support article with links to download the latest version of the Ring app: https://support.ring.com/hc/en-us/articles/204384784-Downloading-and-Updating-the-Ring-App.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns.
Thank you,
Alexis with Ring
A:AnswerHello, Neighbor. Great question! The Stick Up Cam Battery is powered by a Quick Release Battery Pack, which does come included in the package. You can also purchase an indoor/outdoor power adapter (sold separately) to connect the Stick Up Cam to standard outlets for nonstop power. You can learn more about the Ring Stick Up Camera, as well as its features, by visiting this link: https://support.ring.com/hc/en-us/articles/360032203412-Stick-Up-Cam-Battery-Solar-3rd-Generation-Information-. Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Brett from Ring.
A:AnswerDepends on the fence. And If it’s high enough were no has access to it or if you can hide it. The camera is big enough to see. If someone wanted to come on to your property the would figure out way to take your camera down if your fence is low enough to get to. I hope I helped in someway.
A:AnswerHello carolconsult,
Great question! Yes, the Ring Stick Up Camera can be mounted outside of your home. The Stick Up Camera can be mounted anywhere indoors or out, it can sit on its own stand or be mounted to a wall or ceiling (with a special universal mount, sold separately), but works best when approximately five to seven feet off the ground. This helpful article will walk you through the process, step-by-step: https://support.ring.com/hc/en-us/articles/360032833651-Physically-Installing-Your-Stick-Up-Cam-Battery-Solar.
We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Stick Up Camera pre-purchase question. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring.
Thank you,
Alexis with Ring
A:AnswerHello Question4U,
If you can't drill holes, we recommend the Ring Video Doorbell 3 paired with the Ring No-Drill Mount for Video Doorbell 3/3Plus.
The Ring Video Doorbell 3 is the next generation of Ring Video Doorbell following the Ring Video Doorbell 2, and the start of enhanced security around your entire property. With Ring Video Doorbell 3, you’ll always be connected to your home, so you can watch over your property and answer the door from anywhere. More details can be found on our website: https://support.ring.com/hc/en-us/articles/360040414012-Ring-Video-Doorbell-3-Information
Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
All the best,
Antonio from Ring
A:AnswerHello Homestead,
For the most up to date information on features and settings for your Stick Up Cam, we recommend clicking the Help Content tab from the setting page of your Stick Up Cam within the Ring app. However, the user manual can be found here on our website: https://support.ring.com/hc/en-us/articles/360018080112-Download-the-Manual-Stick-Up-Cam-Battery
Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
All the best,
Antonio from Ring
A:AnswerHello Drknowitall,
DIY installation of your Ring Stick Up Cam is a relatively easy process. Install your Stick Up Cam almost anywhere with the included toolkit, packed with everything you need to set it up in minutes. Then use the adjustable mounting bracket to find your ideal setting.
More details on Stick Up Cam can be found here on our website: https://support.ring.com/hc/en-us/articles/360032203412-Stick-Up-Cam-Battery-Solar-3rd-Generation-Information-
Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
Thank you,
Antonio from Ring
A:AnswerHello,
Good question! The Ring Stick Up Camera is secured by a mounting plate and uses screws to attach to the surface. Here is a helpful article that walks through the installation process step-by-step: https://support.ring.com/hc/en-us/articles/360032833651-Physically-Installing-Your-Stick-Up-Cam-Battery-Solar.
We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Stick Up Camera pre-purchase question. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring.
Thank you,
Alexis with Ring
