A:AnswerHello,
Great question! Notifications for motion and doorbell dings are completely customizable within the Ring app. Notifications can be set for each mobile device users device, i.e: your spouse and you who have different cellular phones can choose which notifications they'd like to receive and which they would not. Here is a helpful article regarding how to enable notifications on your mobile device: https://support.ring.com/hc/en-us/articles/115002934246-How-to-Enable-Notifications-on-a-Mobile-Device. This article shows you the visual differences between a motion and doorbell ding event: https://support.ring.com/hc/en-us/articles/210052646-Understanding-Notifications-for-Ring-and-Motion-Events.
For any additional installation questions or set up concerns, please feel free to reach out on our community forum at https://community.ring.com/.
Thanks,
Alexis with Ring
A:AnswerI have my porch light on every night. It has an LED light with DayLight Specs....it gives off very bright WHITE light.
As you can see in the picture taken at night, it shows color.
This way any intruder or bad actors will have a very nice color picture. Our neighbor had some pranksters and they don't have an LED Light with DayLight....picture was not great.
A:AnswerHello Malik,
Yes. All Ring doorbells and cameras, including the Stick Up Cam, are able to use Live View and Two-way audio. Ring security cameras offer a wide array of features as well as peace of mind when it comes to monitoring and protecting your home or place of business. However, having so many features, power options, and price points can cause confusion when it comes to deciding which Ring camera or cameras are right for you. That’s where the Ring Security Camera Buyer’s Guide can help.
This article will walk you step-by-step through the process of choosing a security camera and setting up a system to keep your home and loved ones safe: https://support.ring.com/hc/en-us/articles/360041531472-The-Security-Camera-Buyer-s-Guide.
For any additional installation questions or set up concerns, please feel free to reach out on our community forum at https://community.ring.com/.
Thank you,
Antonio from Ring
A:AnswerHello mm,
Great question! No, you do not need Alexa to setup your Ring Stickup Camera. If you have any further questions, please visit our community forum at https://community.ring.com/, for some additional tips and support. We look forward to hearing from you. -All the Best, Jamila at Ring
A:AnswerHello Cam, Great question. Yes a Solar panel can be added to the Stickup Camera. If you have any further questions, please visit our community forum at https://community.ring.com/, for some additional tips and support. We look forward to hearing from you. -All the Best, Jamila at Ring
A:AnswerHello les, Great question. At this time the Ring Stickup Camera does not work with Google Home or Google Nest but it does work with Alexa. If you have any further questions, please visit our community forum at https://community.ring.com/, for some additional tips and support. We look forward to hearing from you. -All the Best, Jamila at Ring
A:AnswerYes, this device uses a quick release rechargeable lithium-ion battery. The battery is charged using a common micro-USB cable (an orange one is included in your Ring box). The micro-USB cable can be plugged into any USB power source such as a computer. Your battery will take around five to 10 hours to fully charge depending on whether the USB cable is plugged into a USB port or into a wall outlet.
For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/.
Thank you,
Alexis with Ring
A:AnswerHello Dish,
The indoor/outdoor security cameras are the second generation of the original Stick Up Cam. Stick Up Cam Battery offers 1080p full HD resolution and a wide viewing angle. It has a 115 degrees horizontal and 65 degrees vertical field of view.
For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/.
Thanks,
Alexis with Ring
A:AnswerHello TD,
Great question! Yes, the Ring Solar Panel is compatible with the Ring Stick Up Camera. Here is a helpful article showing how to physically install the two together: https://support.ring.com/hc/en-us/articles/360020663091-How-to-Connect-the-Ring-Solar-Panel-to-your-Stick-Up-Cam-Battery
For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. We look forward to hearing from you soon!
Thank you,
Alexis with Ring
A:AnswerHello Divine,
Good question! This device does require a 802.11 b/g/n Wi-Fi connection @ 2.4GHz in order to function properly within the Ring app and send you motion notifications. Using mobile device hotspots in place of a home wifi network is not recommended and may cause your devices to repeatedly disconnect.
For any additional questions or concerns, please feel free to reach out to us on our community forum at https://community.ring.com/.
Thank you,
Alexis with Ring
A:AnswerHello Lou,
Great question! An Alexa Echo device is not required for your Ring Stick Up Camera to function and perform within the Ring app. Here is information on the Ring app that is needed for setup of the device: https://support.ring.com/hc/en-us/articles/204384784-Downloading-and-Updating-the-Ring-App.
For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. We look forward to hearing from you soon!
Thank you,
Alexis with Ring
