A:AnswerHello Dave4543,
Great question! While subscribed to one of our optional Ring Protect Plans, you will be able to access videos from every ring, motion, and live view event for up to 60 days (US). You can also access, download, and share past Ring videos. Without this service, you will still receive real-time video alerts on your smartphone, as well as have access to the Live View feature. Additional information about the optional Ring Protect Plan can be found on our support website, here: https://ring.com/protect-plans.
We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Stick Up Camera pre-purchase question. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring.
Thank you,
Alexis with Ring
A:AnswerHello JLT,
Yes, a Ring Protect plan is required in order for events to be recorded and saved. Without this service, you will still receive real-time ring and motion alerts on your smartphone as well as have access to the live view feature. More details on Ring Protect plans can be found here: https://ring.com/protect-plans
Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
Thank you,
Antonio from Ring
A:AnswerHello Mimi,
No, Ring Stick Up Cam does not have a SD card slot. However Ring Edge enables storing and processing the video captured on your Ring Device within your local system rather than in the cloud.
Ring Alarm Pro(sold separately) has the capability of processing your videos right on your device and storing them on a MicroSD card inserted into the Ring Alarm Pro. In addition to Ring Alarm Pro, in order to take advantage of this feature you will need a MicroSD card and a Ring Protect Plan. More details can be found on our website: https://support.ring.com/hc/en-us/articles/360054769672-Store-and-process-videos-locally-with-Ring-Edge
Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
Thank you,
Antonio from Ring
A:AnswerI bought the ring doorbell camera first and loved it. Then I purchased an outdoor cam followed by an indoor cam. If they are all ring cams they will all be seen in the same ring app. It is also very easy to add more cameras assuming they are Ring Cameras. I hope this helps
A:AnswerHello Gato,
Yes there is a power cord available. You add even more flexibility to your Stick Up Cam with the Ring Indoor/Outdoor Power Adapter. It is a weather-resistant adapter for nonstop power inside or out. For more information, please visit our website: https://ring.com/products/indoor-outdoor-power-adapter-barrel-plug
Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
All the best,
Antonio from Ring
A:AnswerHello
Ring does recommend a high speed wifi internet connection for the best performance. The Ring Stick Up Cam is a next-generation security camera that can be used both indoors and outdoors to bolster the security around your home.
The following article lists out the features of individual Ring security cameras along with a recommendation as to which model might be best for you: https://support.ring.com/hc/en-us/articles/115004687606-Ring-Security-Camera-Product-Comparison
Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
Thank you,
Antonio from Ring
A:AnswerHello Dexter,
There is currently no Siri support for Ring. Connecting and controlling a Ring video doorbell or security camera with an Alexa-enabled device is a simple process. To accomplish this, you’ll need to add Ring as a skill in your Alexa app. As a result, you’ll be able to direct your Ring device(s) with voice commands, as well as watch live videos from them if you have an Echo Show or Echo Spot
More details can be found on our website: https://support.ring.com/hc/en-us/articles/360031246432-Using-Alexa-to-control-your-Ring-Doorbell-or-Security-Camera-
Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
Thank you,
Antonio from Ring
A:AnswerHello Mike,
The battery is fully charged when the light on the battery shines a solid green, which can take 6-8 hours. Connect the orange micro-USB charger(included in the box) to the charging port in the battery. During charging both the red and green lights will light up.
Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
Thank you,
Antonio from Ring
A:AnswerHello JJTree,
Great question! Yes, you could point the camera at the thermostat and be able to see the temperature reading through the Live View feature. Just to clarify, the camera does not have a temperature reading of the room that it is installed in. Here is a helpful article regarding more specifications of this device: https://support.ring.com/hc/en-us/articles/360015669092-Stick-Up-Cam-Battery-2nd-Generation-Information.
We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring pre-purchase question. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring.
Thanks,
Alexis with Ring
A:AnswerThe battery life depends on the settings that you have it on. If you set the camera to where it records frequently and has a longer record time, then your battery will die faster. If you set it to the recommended settings as put forth by ring, then your battery should last about 2 months. The battery comes with it and is rechargeable.
A:AnswerHello Dtaylor,
Yes, the Ring Stick Up Cam does work with Alexa. Connecting Ring Devices with Alexa is a simple process. To accomplish this, you’ll need to add Ring as a skill in your Alexa app. Once this is accomplished, you’ll be able to use a variety of Alexa-enabled devices with your Ring devices.
For a list of Alexa-enabled devices compatible with Ring Devices and Ring Devices compatible with Alexa-enabled devices: https://support.ring.com/hc/en-us/articles/360031246412-Ring-Supported-Alexa-enabled-Devices.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
All the best,
Antonio from Ring
