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  • QuestionCan U hook this camera up to a solar panel?

    Asked by Moe.

    • Answer You can purchase the solar panel accessories from ring.

      Answered by GreatBuyer

  • QuestionDoes this camera have a port for an SD card for storage ?

    Asked by Mimi.

    • Answer Hello Mimi, No, Ring Stick Up Cam does not have a SD card slot. However Ring Edge enables storing and processing the video captured on your Ring Device within your local system rather than in the cloud. Ring Alarm Pro(sold separately) has the capability of processing your videos right on your device and storing them on a MicroSD card inserted into the Ring Alarm Pro. In addition to Ring Alarm Pro, in order to take advantage of this feature you will need a MicroSD card and a Ring Protect Plan. More details can be found on our website: https://support.ring.com/hc/en-us/articles/360054769672-Store-and-process-videos-locally-with-Ring-Edge Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Antonio from Ring

      Answered by Ring

  • Questionwe have ring doorbell camera's (2), both set on mine and my wife's phone. Want this camera to set up in MIL's Assisted Living room, will that link to our current account?

    Asked by ta.

    • Answer I bought the ring doorbell camera first and loved it. Then I purchased an outdoor cam followed by an indoor cam. If they are all ring cams they will all be seen in the same ring app. It is also very easy to add more cameras assuming they are Ring Cameras. I hope this helps

      Answered by Joey

  • QuestionIs there a power cord available (as a separate purchase) to connect the wireless cameras a electric wall plug that way the battery will always be charged even during extended periods of power loss?

    Asked by Gato.

    • Answer Hello Gato, Yes there is a power cord available. You add even more flexibility to your Stick Up Cam with the Ring Indoor/Outdoor Power Adapter. It is a weather-resistant adapter for nonstop power inside or out. For more information, please visit our website: https://ring.com/products/indoor-outdoor-power-adapter-barrel-plug Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! All the best, Antonio from Ring

      Answered by Ring

  • QuestionCan the recording time be extended over the 15 seconds? How long does it takes after it stops recording to be ready to record again?t

    Asked by Gato.

    • Answer No,. I've researched it and it is not possible.

      Answered by DuchessJ

  • QuestionWhat is the WiFi strength requirement for this device?

    Asked by Anonymous.

    • Answer Hello Ring does recommend a high speed wifi internet connection for the best performance. The Ring Stick Up Cam is a next-generation security camera that can be used both indoors and outdoors to bolster the security around your home. The following article lists out the features of individual Ring security cameras along with a recommendation as to which model might be best for you: https://support.ring.com/hc/en-us/articles/115004687606-Ring-Security-Camera-Product-Comparison Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Antonio from Ring

      Answered by Ring

  • QuestionIs the ring stick up compatable with Siri, or does it have to be Alexa? Can we use an Iphone?

    Asked by Dexter.

    • Answer Hello Dexter, There is currently no Siri support for Ring. Connecting and controlling a Ring video doorbell or security camera with an Alexa-enabled device is a simple process. To accomplish this, you’ll need to add Ring as a skill in your Alexa app. As a result, you’ll be able to direct your Ring device(s) with voice commands, as well as watch live videos from them if you have an Echo Show or Echo Spot More details can be found on our website: https://support.ring.com/hc/en-us/articles/360031246432-Using-Alexa-to-control-your-Ring-Doorbell-or-Security-Camera- Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Antonio from Ring

      Answered by Ring

  • QuestionHow long does it take to charge the battery

    Asked by Mike.

    • Answer Hello Mike, The battery is fully charged when the light on the battery shines a solid green, which can take 6-8 hours. Connect the orange micro-USB charger(included in the box) to the charging port in the battery. During charging both the red and green lights will light up. Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Antonio from Ring

      Answered by Ring

  • QuestionDoes the camera move? Can you move the lens by phone? I have a cat that sometimes moves my current camera and if that happens can I adjust the view remotely?

    Asked by Anonymous.

    • Answer Not that I am aware of

      Answered by iPhonecable

  • Questioncan be install outdoors here at imperial valley ca. temperatures rise above 125 degrees.

    Asked by global.

    • Answer Us this is an indoor and outdoor cam

      Answered by Ringstuckupcam

  • QuestionWould this be a good purchase to monitor temperature in a home when away? Point the camera to the thermostat?

    Asked by JJTree.

    • Answer Hello JJTree, Great question! Yes, you could point the camera at the thermostat and be able to see the temperature reading through the Live View feature. Just to clarify, the camera does not have a temperature reading of the room that it is installed in. Here is a helpful article regarding more specifications of this device: https://support.ring.com/hc/en-us/articles/360015669092-Stick-Up-Cam-Battery-2nd-Generation-Information. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring pre-purchase question. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. Thanks, Alexis with Ring

      Answered by Ring

  • QuestionHow long do the batteries last and what kind of battery do they use?

    Asked by Anonymous.

    • Answer The battery life depends on the settings that you have it on. If you set the camera to where it records frequently and has a longer record time, then your battery will die faster. If you set it to the recommended settings as put forth by ring, then your battery should last about 2 months. The battery comes with it and is rechargeable.

      Answered by Malyk

  • QuestionWill it connect to Alexa?

    Asked by Dtaylor.

    • Answer Hello Dtaylor, Yes, the Ring Stick Up Cam does work with Alexa. Connecting Ring Devices with Alexa is a simple process. To accomplish this, you’ll need to add Ring as a skill in your Alexa app. Once this is accomplished, you’ll be able to use a variety of Alexa-enabled devices with your Ring devices. For a list of Alexa-enabled devices compatible with Ring Devices and Ring Devices compatible with Alexa-enabled devices: https://support.ring.com/hc/en-us/articles/360031246412-Ring-Supported-Alexa-enabled-Devices. Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! All the best, Antonio from Ring

      Answered by Ring

  • QuestionWill this device work with multiple cell phones....for example several adult children monitoring an aging parent in a mother/daughter unit!

    Asked by ziggy7796.

    • Answer Yes, the camera will work for up to as many phones as you install the ring app on.

      Answered by Malyk

  • QuestionDo you have to use a service or will it work on its own using my wifi|. I am just confused about any "fees" that were previously mentioned.

    Asked by SteveS.

    • Answer You can use it with your wifi which is how I use it no added fees whatsoever.

      Answered by Natania17

  • QuestionWILL ring-stick-up-indoor-outdoor-wire-free-1080p-security-camera-white/6375744.p?skuId=6375744 INTEGRATE WITH MY RING DOOR BELL?

    Asked by Anonymous.

    • Answer Yes! You just add it to your network via the app.

      Answered by Anonymous

  • QuestionDo you have to have a router

    Asked by Anonymous.

    • Answer I sure do. As long as you have 50Mbps internet service, I think you should be ok. I always say that if you have a lot of smart device, 100Mbps internet speed is recommended.

      Answered by Jimmy

  • QuestionDoes this use the same battery as the Ring doorbell?

    Asked by will.

    • Answer Hello will, Great question! Yes, the Ring rechargeable battery does work with our Ring Stickup Camera. Please see our help center article for more information: https://support.ring.com/hc/en-us/articles/115004442203-Stick-Up-Cam-Information. If you have any additional questions, please feel free to reach out through our Ring Community forum on Ring.com (http://ring.com/): https://community.ring.com/.

      Answered by Ring

  • QuestionThis would be going into a child's room for us to monitor them. Does a light or anything go ON (would anyone know you are looking at them) especially at night? And does this have night vision capabilities? Is in black and white or color?

    Asked by jbrown180t.

    • Answer Hello Jbrown180t, Great questions. Ring Stick Up Cam's blue LED does light up when in Live View is enabled or when motion is detected. All of our camera options are intended to allow everyone to enhance the security around their home. Each offering an array of features including, but not limited to: 1080p video, Live View with night vision, two-way talk, and motion detection. With Ring, you can answer the door and monitor your home from anywhere:https://support.ring.com/hc/en-us/articles/115004687606-Ring-Security-Camera-Product-Comparison. Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns. All the best, Antonio from Ring

      Answered by Ring

  • QuestionDoes this model have night vision?

    Asked by Roka.

    • Answer Yes

      Answered by JoJo