Why is it called a Ring PACK? What is the difference between this and any other lithium-ion battery, like the kind you would find in a laptop? Is this for internal or external use? Finally, what is the difference between this and a power BANK? null

Question

Ring · Accepted Answer

Hi luislast.

Thank you for taking the time to ask this question. The Ring Quick Release Battery Packs are designed specifically to work with Ring video doorbells and security cameras. They have been designed, tested and manufactured adhering to the highest industry standards. We recommend using only genuine Ring batteries. Non-Ring brand battery packs used in video doorbells or cameras may:

Not fit properly.
Have the incorrect battery specifications for your Ring device(s) and cause inaccurate battery reporting.
Cause unexpected behavior from the Ring device after installation and during software updates.
Drain too rapidly or not stay charged.

If any additional information is needed regarding your Ring Rechargeable Quick Release Battery Pack, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.

Thank you,
Amilia from Ring.

“Why is it called a Ring PACK? What is the difference between this and any other lithium-ion battery, like the kind you would find in a laptop? Is this for internal or external use? Finally, what is the difference between this and a power BANK?”

1-1 of 1 Answer