Questions & Answers

Q: QuestionWhat is the voltage of this battery?

• A:Answer This battery has a voltage of 24 volts.

Q: QuestionWhich Ring devices is this battery compatible with?

• A:Answer This battery is compatible with Video Doorbell 2, Video Doorbell 3, Video Doorbell 3 Plus, Spotlight Cam Battery, Spotlight Cam Solar, Stick Up Cam Battery (all generations),Solar Floodlight, and Peephole Cam.

Q: QuestionIs this battery rechargeable?

• A:Answer Yes, this battery is rechargeable.

Q: QuestionDoes this battery have overload protection?

• A:Answer Yes, this battery has overload protection.

Q: QuestionApproximately how long does the battery last?

Asked 7 years ago by Dewayne.

• A:Answer it honestly depends on how much movement you have going on. I personally have to change them out after about a month and a half. mind you i have a big family who is constantly in and out of the house all day long and at different times during the day.

  Answered 7 years ago by KianaescobarVerified Purchase

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Q: QuestionWhy does the battery die fast? I only had my ring spot light for 7 day and I’m already had to charge the battery 4 times?

Asked 7 years ago by El.

• A:Answer Mine only lasts 1-2 weeks on my inside cam. Very disappointing when Ring says 6-12 months! Can’t really tighten the zones much as it covers a 15 ft area. Plus what good is it if you can’t capture all the motion?

  Answered 6 years ago by Gibby

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Q: QuestionDoes this battery work with Ring2

Asked 7 years ago by Kathy.

• A:Answer Hi Kathy, Great question. Yes, this battery pack works for both the Ring Video Doorbell 2 and Spotlight Cam. Thanks, Kaitlyn R., Neighbor Satisfaction Specialist [email protected]

  Answered 7 years ago by Ring

  
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Q: QuestionDoes this battery work with the Ring Peephole Door Cam?

Asked 5 years ago by Anonymous.

• A:Answer I use it with mine.

  Answered 5 years ago by DrDw

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Q: QuestionHow often does the battery need recharged?

Asked 7 years ago by Pan.

• A:Answer Every 5-6 weeks

  Answered 7 years ago by June1951Verified Purchase

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Q: QuestionHow does the spare battery charge?

Asked 7 years ago by jimzlady.

• A:Answer Just plug it to the provided cord and charger. I plug it in at night and it is done in the morning.

  Answered 7 years ago by KavonKVerified Purchase

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Q: QuestionHow long does the ring battery take to charge?

Asked 10 months ago by Battery.

• A:Answer Hi Battery. We appreciate the time you have taken to ask this question. The Ring Quick Release Rechargeable Battery takes up to 10 hours to fully charge. This can vary on whether the USB cable is plugged into a USB port or a wall outlet. While charging, both lights will be lit on the battery. You’ll know charging is complete when only one light on the battery is lit. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

  Answered 10 months ago by Ring

  
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Q: Questiondoes this battery also work the ring 3 plus

Asked 5 years ago by packageman1.

• A:Answer yes

  Answered 5 years ago by DeniVerified Purchase

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Q: QuestionIs there any way to wire the Ring Video Doorbell 2 to an electrical line, so the battery that comes with the device can only be used as a backup (in the event of a power outage). That was my understanding before I purchase my Ring Video Doorbell 2

Asked 7 years ago by Christian.

• A:Answer You can wire this to your current doorbell transformer (the two wires that go to the button outside) and it will keep the battery fully charged. You cannot hook the doorbell to line voltage. Bad things will happen.

  Answered 7 years ago by Shawn

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Q: QuestionI just purchased a Ring Spotlight Cam Pro .. there was one battery in the camera and there appears to be a space for another battery ... Can I put 2 batteries in there at the same time? How long should it take to fully charge a battery?

Asked 1 year ago by ThomasM.

• A:Answer I charged mine overnight. I use!both batteries in my ring spotlight cam, so there’s a backup if one dies.

  Answered 1 year ago by MichelleVerified Purchase

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Q: QuestionDoes this work with Ring - Video Doorbell 4 - Smart Wi-Fi Video Doorbell - Wired/Battery Operated

Asked 2 years ago by Jen.

• A:Answer Yes I have the 4 and it fits just like the one that came with the camera.

  Answered 2 years ago by LeviKVerified Purchase

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Q: QuestionDoes this battery work in the Ring solar pathlight?

Asked 3 years ago by DeeJay.

• A:Answer Hello DeeJay. Great question! No, the Ring Lithium-ion Battery will not fit in or power the Ring Solar Pathlight. The Ring Solar Pathlight takes a 3.7V 18650 Lithium-Ion Rechargeable Battery. It can be recharged via the included Micro USB cord. Here is more detailed product information, for your review: https://support.ring.com/hc/en-us/articles/360041672111-Ring-Smart-Solar-Pathlight-Information. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Solar Pathlight pre-purchase question. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. Thank you, Alexis with Ring

  Answered 3 years ago by Ring

  
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Q: QuestionI purchased two batteries Sept of last year 7 months ago and recharged them once. Now I can't get them to recharge. are these batteries defective?

Asked 5 years ago by dgbh.

• A:Answer It sounds like it! I’m new to ring. I bought a backup battery so I will always have a fully charged battery because they take so long to charge. Sorry I can’t answer this question.

  Answered 5 years ago by AnnieVerified Purchase

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Q: QuestionIs this lithium ion battery the same battery that is already included when you purchase the Spotlight Cam and StickUp Cam? IF NOT - Will the Ring Solar Panel be able to adequately recharge this battery in the Spotlight Cam or StickUp Cam Ring Device?

Asked 6 years ago by VMoney.

• A:Answer Yes it is the same battery!

  Answered 6 years ago by SuzMVerified Purchase

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Q: QuestionHow many times can you charge the battery before it will no loner hold the charge?

Asked 6 years ago by Harley2.

• A:Answer Lithium Ion usually lasts around 500 charges. It doesn't always count trickle charges it gets when it stays close to 100%.

  Answered 6 years ago by Techgeek

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