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Questions & Answers

Page Showing 101-120 of 172 questions
  • QuestionDoes the battery work with the Ring 3

    Asked by goose.

    • Answer Hello Goose, It sure does! The Ring Rechargeable Lithium-ion Battery is compatible with Ring Video Doorbell 3 and Video Doorbell 3 Plus. For more information visit https://ring.com/collections/accessories/products/quick-release-battery-pack All the best, Antonio from Ring

      Answered by Ring

  • Questiondoes this battery come already charged or can it be charged with the solar panel attached to my spotlight cam? thats the only reason im getting it after discovering that the batteries in the spotlight cam isnt getting sufficiently charged during the day.

    Asked by Anonymous.

    • Answer Hello, No, we do not ship rechargeable lithium-ion batteries fully charged, so you'll want to be sure to charge it before you begin your security camera installation process. Your rechargeable battery is charged using a common micro-USB cable (an orange one is included in your Ring box). The micro-USB cable can be plugged into any USB power source such as a computer. Your battery will take around five to 10 hours to fully charge. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thanks, Alexis with Ring

      Answered by Ring

  • Questionis this battery works for ring 2nd gen doorbell cam

    Asked by Anonymous.

    • Answer Hello, Great question! No, the battery on the Ring (2020 Release) Doorbell is built in so this rechargeable battery would not be necessary to power the device. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thank you, Alexis with Ring

      Answered by Ring

  • QuestionHow do you put it together

    Asked by Angel.

    • Answer Hello Angel, What Ring device are you referring to? For the rechargeable battery, during charging both the red and green lights will light up. Your battery is fully charged when the light on the battery shines a solid green. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thanks, Alexis with Ring

      Answered by Ring

  • QuestionDoes this battery work with Ring Stick up indoor/outdoor 1080p Security Camera Model 8SW1S9-WENO?

    Asked by Howie.

    • Answer Hello Howie, Yes, the Ring Rechargeable battery would work in this model security camera. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thank you, Alexis with Ring

      Answered by Ring

  • QuestionIs this the same battery used in the Ring Spotlight Cam, Outdoor HD Surveillance Two-Way Talk Wire-Free?

    Asked by Retired1360.

    • Answer Hello Retired1360, Yes, the Ring Rechargeable Lithium-ion Battery works in all battery operated Ring devices (doorbells and cameras). For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thank you, Alexis from Ring

      Answered by Ring

  • Questiondoes this battery work with video doorbell 3

    Asked by harry.

    • Answer Hello harry, Yes, the Ring Rechargeable Lithium-ion Battery works in all battery operated Ring devices (doorbells and cameras). For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thank you, Alexis from Ring

      Answered by Ring

  • QuestionDoes this work with the Video Doorbell (2nd gen)?

    Asked by Dana.

    • Answer It works in my Ring Video Doorbell 2. I am uncertain if this is the same as the 2nd gen doorbell you refer to.

      Answered by RED52

  • QuestionCan I use this as internal power source for ring pro if I don't have doorbell wiring hooked to power source?

    Asked by Eddy.

    • Answer Hello Eddy, No, the Ring Pro requires hardwiring or a Ring Plug In Adaptor to power it. Here is a helpful article that elaborates on using the Plug In Adaptor to power your unit: https://support.ring.com/hc/en-us/articles/360000081706-Installing-Your-Ring-Plug-in-Adapter-to-Your-Video-Doorbell-Pro. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thanks, Alexis with Ring

      Answered by Ring

  • QuestionDoes this battery work with Ring 3?

    Asked by Lulu.

    • Answer Hello Lulu, Great question! Yes, the Rechargeable Lithium-ion Battery will work for your Ring Video Doorbell 3. If you have any further questions, please visit our community forum at https://community.ring.com/, for some additional tips and support. We look forward to hearing from you. -All the Best, Jamila at Ring

      Answered by Ring

  • QuestionDoes it work with door bell Pro

    Asked by Cg.

    • Answer Hello Cg, Good question! No, the Ring Rechargeable Lithium-ion Battery will not work with the Ring Video Doorbell Pro. The Ring Video Doorbell Pro is Ring’s ultra-slim design video doorbell with a variety of advanced features. It requires a hardwired connection with a transformer rated at 16-24VAC, 50/60HZ. The Rechargeable Lithium-ion Battery can be used in the Video Doorbell 2, Video Doorbell 3, Video Doorbell 3 Plus, Video Doorbell 4, Spotlight Cam Battery, Spotlight Cam Solar, Stick Up Cam Battery (all generations), Stick Up Cam Solar (all generations), Solar Floodlight or Peephole Cam so you'll always have backup power. Visit our support center for more information: https://support.ring.com/hc/en-us/articles/360048854591-Device-Compatibility-List. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your battery concern. All the Best, Nicole from Ring

      Answered by Ring

  • QuestionI'm having a hard time finding batteries for HD wi-fi video doorbell v5

    Asked by Full.

    • Answer Hello Full, Thank you for reaching out. No, this Ring Rechargeable Lithium-ion Battery will not work in another brand's video doorbell. The Ring Quick Release Rechargeable Battery is designed to work with battery-powered Ring Video Doorbells and Cameras. For more information, visit our support center: https://support.ring.com/hc/en-us/articles/360035250032-The-Ring-Doorbell-Buyer-s-Guide. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. We look forward to hearing from you soon! All the Best, Nicole with Ring

      Answered by Ring

  • QuestionDo this work with Ring Video Doorbell 2020?

    Asked by Courtney.

    • Answer Hi Courtney, Great question! No, the Ring Rechargeable Lithium-ion Battery for the Ring Video Doorbell (2020 release). The Ring Video Doorbell (2020 release) does not have a removable battery. The internal battery is charged using a common micro-USB cable (an orange one is included in your Ring box). The micro-USB cable can be plugged into any USB power source such as a computer. Your battery will take around five to eight hours to fully charge, depending on whether the USB cable is plugged into a USB port or into a wall outlet. Visit our support center for more information: https://support.ring.com/hc/en-us/articles/360040764472-Charging-the-Battery-on-Your-Ring-Video-Doorbell-2020-release-. You can also check out the Ring Community. This is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your concern. All the Best, Nicole with Ring

      Answered by Ring

  • QuestionIs this the battery I need for the Ring Video Doorbell? Thank you

    Asked by gappoet.

    • Answer Hi gappoet, Great question! Yes, this rechargeable battery fits in Ring devices that use a removable battery pack. This battery works with Video Doorbell 2, Video Doorbell 3, Video Doorbell 3 Plus, Video Doorbell 4, Spotlight Camera Battery, Spotlight Camera Solar, Stick Up Camera Solar, Stick Up Camera Battery, Solar Floodlight, and Peephole Camera. To compare the products, visit our support center: https://support.ring.com/hc/en-us/articles/115004668746-Ring-Video-Doorbells-Product-Comparison. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. We look forward to hearing from you soon! All the Best, Nicole with Ring

      Answered by Ring

  • QuestionWill this battery stay charged in the stick up plug in cam ? Will it work?

    Asked by Dennis.

    • Answer Yes

      Answered by GANGSTADEVA

  • QuestionDoes this work with the Ring 3 video doorbell?

    Asked by Laddydaddy.

    • Answer Hello Laddydaddy, Great question! Yes, the Ring Quick Release Battery Pack is compatible with all Ring battery-operated devices including the Ring Video Doorbell 3. If you have any further questions, please visit our community forum at https://community.ring.com/, for some additional tips and support. We look forward to hearing from you. -All the Best, Jamila at Ring

      Answered by Ring

  • QuestionDoes this battery work with Ring Stick Up Cam Battery?

    Asked by Anonymous.

    • Answer I'm using the them in two (2) Ring Stick Up Cams (two (2) batteries each) with solar panels. After the initial charging (took forever) and installation, they've performed without issues. Have had them up for about 60 days now.

      Answered by RingBattery

  • Questionwill this battery also work for the Ring Doorbell 3 Plus?

    Asked by Mark.

    • Answer Yes

      Answered by NewFoodie

  • Questioncan i use a ring rechargable battery in my outdoor hard wire ring camera ? will the rechargable battery explode or just stay charged all the time since my outdoor ring camera is a plug in power device camera ????

    Asked by Anonymous.

    • Answer Yes, trickle charges battery

      Answered by TimC

  • QuestionDoes this battery work with the original ring doorbell

    Asked by KPM.

    • Answer The battery works with the 2 Ring Doorbells that I purchased.

      Answered by WandaT50