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Questions & Answers

Page Showing 101-120 of 167 questions
  • QuestionIs this the same battery used in the Ring Spotlight Cam, Outdoor HD Surveillance Two-Way Talk Wire-Free?

    Asked by Retired1360.

    • Answer Hello Retired1360, Yes, the Ring Rechargeable Lithium-ion Battery works in all battery operated Ring devices (doorbells and cameras). For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thank you, Alexis from Ring

      Answered by Ring

  • Questiondoes this battery work with video doorbell 3

    Asked by harry.

    • Answer Hello harry, Yes, the Ring Rechargeable Lithium-ion Battery works in all battery operated Ring devices (doorbells and cameras). For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thank you, Alexis from Ring

      Answered by Ring

  • QuestionDoes this work with the Video Doorbell (2nd gen)?

    Asked by Dana.

    • Answer It works in my Ring Video Doorbell 2. I am uncertain if this is the same as the 2nd gen doorbell you refer to.

      Answered by RED52

  • QuestionCan I use this as internal power source for ring pro if I don't have doorbell wiring hooked to power source?

    Asked by Eddy.

    • Answer Hello Eddy, No, the Ring Pro requires hardwiring or a Ring Plug In Adaptor to power it. Here is a helpful article that elaborates on using the Plug In Adaptor to power your unit: https://support.ring.com/hc/en-us/articles/360000081706-Installing-Your-Ring-Plug-in-Adapter-to-Your-Video-Doorbell-Pro. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thanks, Alexis with Ring

      Answered by Ring

  • QuestionDoes this battery work with Ring 3?

    Asked by Lulu.

    • Answer Hello Lulu, Great question! Yes, the Rechargeable Lithium-ion Battery will work for your Ring Video Doorbell 3. If you have any further questions, please visit our community forum at https://community.ring.com/, for some additional tips and support. We look forward to hearing from you. -All the Best, Jamila at Ring

      Answered by Ring

  • QuestionDoes it work with door bell Pro

    Asked by Cg.

    • Answer Hello Cg, Good question! No, the Ring Rechargeable Lithium-ion Battery will not work with the Ring Video Doorbell Pro. The Ring Video Doorbell Pro is Ring’s ultra-slim design video doorbell with a variety of advanced features. It requires a hardwired connection with a transformer rated at 16-24VAC, 50/60HZ. The Rechargeable Lithium-ion Battery can be used in the Video Doorbell 2, Video Doorbell 3, Video Doorbell 3 Plus, Video Doorbell 4, Spotlight Cam Battery, Spotlight Cam Solar, Stick Up Cam Battery (all generations), Stick Up Cam Solar (all generations), Solar Floodlight or Peephole Cam so you'll always have backup power. Visit our support center for more information: https://support.ring.com/hc/en-us/articles/360048854591-Device-Compatibility-List. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your battery concern. All the Best, Nicole from Ring

      Answered by Ring

  • QuestionI'm having a hard time finding batteries for HD wi-fi video doorbell v5

    Asked by Full.

    • Answer Hello Full, Thank you for reaching out. No, this Ring Rechargeable Lithium-ion Battery will not work in another brand's video doorbell. The Ring Quick Release Rechargeable Battery is designed to work with battery-powered Ring Video Doorbells and Cameras. For more information, visit our support center: https://support.ring.com/hc/en-us/articles/360035250032-The-Ring-Doorbell-Buyer-s-Guide. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. We look forward to hearing from you soon! All the Best, Nicole with Ring

      Answered by Ring

  • QuestionDo this work with Ring Video Doorbell 2020?

    Asked by Courtney.

    • Answer Hi Courtney, Great question! No, the Ring Rechargeable Lithium-ion Battery for the Ring Video Doorbell (2020 release). The Ring Video Doorbell (2020 release) does not have a removable battery. The internal battery is charged using a common micro-USB cable (an orange one is included in your Ring box). The micro-USB cable can be plugged into any USB power source such as a computer. Your battery will take around five to eight hours to fully charge, depending on whether the USB cable is plugged into a USB port or into a wall outlet. Visit our support center for more information: https://support.ring.com/hc/en-us/articles/360040764472-Charging-the-Battery-on-Your-Ring-Video-Doorbell-2020-release-. You can also check out the Ring Community. This is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your concern. All the Best, Nicole with Ring

      Answered by Ring

  • QuestionIs this the battery I need for the Ring Video Doorbell? Thank you

    Asked by gappoet.

    • Answer Hi gappoet, Great question! Yes, this rechargeable battery fits in Ring devices that use a removable battery pack. This battery works with Video Doorbell 2, Video Doorbell 3, Video Doorbell 3 Plus, Video Doorbell 4, Spotlight Camera Battery, Spotlight Camera Solar, Stick Up Camera Solar, Stick Up Camera Battery, Solar Floodlight, and Peephole Camera. To compare the products, visit our support center: https://support.ring.com/hc/en-us/articles/115004668746-Ring-Video-Doorbells-Product-Comparison. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. We look forward to hearing from you soon! All the Best, Nicole with Ring

      Answered by Ring

  • QuestionWill this battery stay charged in the stick up plug in cam ? Will it work?

    Asked by Dennis.

    • Answer Yes

      Answered by GANGSTADEVA

  • QuestionDoes this work with the Ring 3 video doorbell?

    Asked by Laddydaddy.

    • Answer Hello Laddydaddy, Great question! Yes, the Ring Quick Release Battery Pack is compatible with all Ring battery-operated devices including the Ring Video Doorbell 3. If you have any further questions, please visit our community forum at https://community.ring.com/, for some additional tips and support. We look forward to hearing from you. -All the Best, Jamila at Ring

      Answered by Ring

  • QuestionDoes this battery work with Ring Stick Up Cam Battery?

    Asked by Anonymous.

    • Answer I'm using the them in two (2) Ring Stick Up Cams (two (2) batteries each) with solar panels. After the initial charging (took forever) and installation, they've performed without issues. Have had them up for about 60 days now.

      Answered by RingBattery

  • Questionwill this battery also work for the Ring Doorbell 3 Plus?

    Asked by Mark.

    • Answer Yes

      Answered by NewFoodie

  • Questioncan i use a ring rechargable battery in my outdoor hard wire ring camera ? will the rechargable battery explode or just stay charged all the time since my outdoor ring camera is a plug in power device camera ????

    Asked by Anonymous.

    • Answer Yes, trickle charges battery

      Answered by TimC

  • QuestionDoes this battery work with the original ring doorbell

    Asked by KPM.

    • Answer The battery works with the 2 Ring Doorbells that I purchased.

      Answered by WandaT50

  • QuestionPlease advise me on the comparable battery for Ring-Video Doorbell 2020 Release. I bought the Rechargeable Lithium-ion Battery for Select Ring Devices model:8ABIS7 - OENO and it seems to be the wrong back-up battery.

    Asked by Bernie.

    • Answer Hi Bernie, Great question! No, the Ring Video Doorbell (2020 release) does not need a back-up battery. The Ring Video Doorbell (2020 release) has an internal battery that is charged using a common micro-USB cable (an orange one is included in your Ring box). The micro-USB cable can be plugged into any USB power source such as a computer. Your battery will take around five to eight hours to fully charge, depending on whether the USB cable is plugged into a USB port or into a wall outlet. Visit our support center for more information: https://support.ring.com/hc/en-us/articles/360040764472-Charging-the-Battery-on-Your-Ring-Video-Doorbell-2020-release-. Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns. All the Best, Nicole with Ring

      Answered by Ring

  • QuestionDoes this lithium battery work with 2020 release doorbell?

    Asked by Ea.

    • Answer Do not know. All I know is that I can recharge the batteries in the doorbell.

      Answered by WandaT50

  • QuestionDoes this work with the Ring Stick Up Camera?

    Asked by MT.

    • Answer Yes. I use in my Ring doorbell, spot light cameras and stick up cameras

      Answered by NessaJ1016

  • QuestionDoes this charger work the video door 3

    Asked by Spanky.

    • Answer Yes itdoes

      Answered by John

  • QuestionDoes this battery work the doorbell three? If it doesn’t which on do I get ? In the listing for this battery it doesn’t say the 3 but I don’t see any other batteries listed. Thank you

    Asked by chicha.

    • Answer I believe this is the only battery available and works with all versions of the Ring Doorbells and cameras

      Answered by NessaJ1016