Why is it that the ring door bell is not clear for some speaking to me from outside my door I can hear them well but they can’t hear me at all null

Question

Lynx5950 · Accepted Answer

I would return it because mine works fine.

Ring · Answer

Hi Neighbor,

Poor audio is almost always caused by some sort of WiFi issue. For best streaming performance, we recommend that your Ring device is no further than 30 feet from your router, however, the closer it is the better the performance. Would you be so kind as to email me directly at Bilan.jenkins@ring.com if this continues?

Bilan J., Customer Satisfaction Specialist

“Why is it that the ring door bell is not clear for some speaking to me from outside my door I can hear them well but they can’t hear me at all”

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