“I bought the 2 pack. Came with 2 batteries but looks like each camera holds 2 battery packs? Am I missing something? DO the batteries come charged? I installed both cameras and one camera is dead after a day and a half? Worried I have defective camera?”
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We purchased same 2 pack and it does only came with one battery for each camera and can use two if purchase another one. The batteries do not come charged you have to charge them up. It took 2 days for ours to completely charge up. We have had them up fo two weeks and still have a little less then 3/4 battery left.
Sorry, there was a problem. Please try again later.These cams can use two batteries and you can order the extra one online. They only come with one because you can purchase a solar panel that keeps the included battery charged at all times eliminating the need for a second battery. The battery comes with the camera partially charged. I recommend charging it overnight before first use. They last about two weeks or longer on single charge depending on activity of camera. The battery takes a long time to charge so be patient when charging it.
Sorry, there was a problem. Please try again later.I bought the Ring Cam Battery. Charged up the one battery and I set it all up and cannot get the light to work at all! Am so ticked off!! My phone shows the motion but no light works. I have done everything I can do to make it work and am so angry I paid all this money. I bought it for the camera and Motion light. I don’t have an electricity in this spot so I needed the battery one. I can’t seem to get anyone to help me. Guess I have to return it and just buy a regular cheap motion battery light!
Sorry, there was a problem. Please try again later.I got a 2 pack and got the extra batteries and the extra batteries dont do anything in the camera it shows the secondary battery is fully charged but will not operate my camera
Sorry, there was a problem. Please try again later.Cameras come with 1 battery. You can purchase an optional battery for about 30 bucks. My battery life has been 3-4 weeks.
Sorry, there was a problem. Please try again later.The extra battery compartment is just to double your battery life because if you install it it wouldn't be practical to charge regularly so the one battery pack it comes with should be charged for at least a day prior to using. My cameras last a few months depending on how often they receive motion. Your battery may just need to be charged until the orange charging light turns off.
Sorry, there was a problem. Please try again later.How long do the batteries take to charge for my ring cameras
Sorry, there was a problem. Please try again later.You need to charge batteries before installing. It will take a long time to fully charge. It comes with one battery but has slots for two batteries. I intend to buy three more so I will have a full charged set all the time. I would have purchased the extra set at time of purchase but they were out of stock at the time.
Sorry, there was a problem. Please try again later.both batteries need to be charged fully before use. One is a backup camera.
Sorry, there was a problem. Please try again later.Hi Rachel, Oh no, this does not sound right. Would you be so kind as to email me directly at Kaitlyn.rosenthal@ring.com so that I can further investigate this for you? It is imperative to me that you receive the best possible Ring experience and I would like to ensure that this happens for you. I would appreciate your time. Kaitlyn R., Neighbor Satisfaction Specialist Kaitlyn.rosenthal@ring.com
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