A:AnswerThere are settings to enable specific areas and distance. However, we can see across the street to our neighbor’s front door. It is a great distance for our needs.
A:AnswerHello Crosstrek13,
The Ring Spotlight Cam Wire-free features PIR motion sensors. These sensors detect heat signatures of moving objects in the monitored areas and send a motion notification to your smartphone. This camera works great at eye-level, or slightly higher. At nine feet from the ground, the camera can cover a wide visual area, as well as capture HD video of visitors' faces.
When Spotlight Cam Wire-free is mounted too high, it often gets angled sharply downwards. This can work if you're only looking to detect motion in a very small area, but more often than not results in not detecting approaching visitors or capturing the top of heads when the motion sensors are triggered.
To learn more about the motion detection in the Ring Spotlight Cam Wire-free, please visit the following link: https://support.ring.com/hc/en-us/articles/115003821023-Proper-Positioning-for-Your-Spotlight-Cam-Battery
If you have any additional questions regarding our security cameras, please reach out to us today at https://community.ring.com/. Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers.
Sincerely,
Danielle with Ring
A:AnswerHello Barb,
Great question! Viewing on a TV depends on the set-up that you currently have. Ring is compatible with Alexa Fire TV systems. Connecting Ring Devices with Alexa is a simple process. To accomplish this, you’ll need to add Ring as a skill in your Alexa app. Once this is accomplished, you’ll be able to use a variety of Alexa-enabled devices with your Ring devices. What follows is a list of Alexa-enabled devices compatible with Ring Devices:
Fire TV Cube (1st & 2nd Gen)
Fire TV Stick 4K
Fire TV Stick (2nd Gen)
Fire TV (3rd Gen)
Fire TV (2nd Gen)
Here is a helpful article with more integration information for your reference: https://support.ring.com/hc/en-us/articles/360031246412-Ring-Supported-Alexa-enabled-Devices.
For any additional questions, please feel free to reach out on our community forum at https://community.ring.com/.
Thanks,
Alexis with Ring
A:AnswerHello,
Great question! Yes, the Ring Spotlight Camera Battery will connect to a wireless extender that broadcasts a 802.11 b/g/n Wi-Fi connection @ 2.4GHz.
For any additional questions or information, please feel free to reach out on our community forum at https://community.ring.com/.
Thank you,
Alexis with Ring
A:AnswerHello Mcb25,
Great question! The Spotlight Camera Wire-free is a cordless, battery powered home security solution. Here is a helpful step by step article that walks you through the physical installation process: https://support.ring.com/hc/en-us/articles/115003340986-Ring-Spotlight-Cam-Battery-Installation.
For any additional installation questions or set up concerns, please feel free to reach out on our community forum at https://community.ring.com/.
Thank you,
Alexis with Ring
A:AnswerHello Savvyneighbor,
Yes, the mount can be swiveled to allow a better field of view of the camera during installation. Here is a step-by-step guide to installing the Spotlight Camera: https://support.ring.com/hc/en-us/articles/115003340986-Ring-Spotlight-Cam-Battery-Installation.
For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/.
Thanks,
Alexis with Ring
A:AnswerHello,
As long as the previous owner has properly removed the devices you purchased from their Ring app and released ownership of the devices, you will be able to set them up in your Ring app on your own account. Here is the step-by-step process for doing so: https://support.ring.com/hc/en-us/articles/360039123791-Setting-Up-Your-Ring-Spotlight-Cam-Battery-In-Your-Ring-App.
For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/.
Thanks,
Alexis with Ring
A:AnswerThe item can stay outside but you may experience a quick drain on the battery and interrupted service if it is wireless. If a wired doorbell, it may ring if the temperature get really cold.
A:AnswerYes, , for 30 days after purchase you can do that. Once the free 30 days are up you must purchase a protection plan! There are two options for plans and you can decide which one best meets you needs.
