Will the battery Stick Up Cam detect motion thru a glass window? We have hurricane impact glass. null

Question

Susan · Accepted Answer

No I tried that. It didn’t not pick it up

Ring · Answer

Hello DianeS,

Great question! In order to get proper motion detection, Ring battery-powered cameras using passive infrared motion detection, should not be placed facing a window or in front of a glass door.

Motion Zones allow you to define a specific area that you want your Ring device to cover while ignoring everything outside that area. By selecting your Motion Zones to cover only areas you want the Ring device to monitor, you can effectively monitor the area you want, as well as reduce the number of “false positive” motion alerts (such as cars driving by). This article will help you set up your Motion Zones and give you some tips in making them more effective: https://support.ring.com/hc/en-us/articles/360022462472-Utilizing-Motion-Detection-with-your-Ring-Battery-Devices.

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!

Thanks, 
Alexis with Ring

“Will the battery Stick Up Cam detect motion thru a glass window? We have hurricane impact glass.”

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