“What if my router is more than 20 feet away from the camera outside”
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Depending on wifi signal strength of your router, low-e windows and type of wall/ceiling insulation or concrete walls can cause issues. You should have no problem unless you have any of these. Low-e windows and foil backed wall and ceiling insulation can effect your wifi strength along with concrete walls.
Sorry, there was a problem. Please try again later.Hi Niecy. Thanks for asking. It's important that your device has strong signal strength where it is installed. You can check wifi signal strength—or RSSI (Received Signal Strength Indicator)—in the Ring app by following these steps: Open the Ring app. Tap the Menu (☰). Tap Devices and select the Ring device you'd like to check. Tap the Device Health tile. Under the Network section, look for Signal Strength. If the RSSI value listed is green, your device has a strong signal. If it is grey, amber, or red, it may have a moderate to weak signal. The larger the number after "RSSI-" the weaker the signal. For example, a device displaying "RSSI-36" has a stronger signal than a device showing "RSSI-64." Visit our support center for more information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.
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