A:AnswerMy ring doorbell has to be hardwired. I advised the representative who I scheduled the appointment with that it had to be hardwired and there was no existing doorbell. He said the installer was able to do the required work. The installer, Chris told me I needed an electrician. I am expecting a refund of the charges for installation. I expected this would be done without me having to request it
A:AnswerYes you can install it with just the battery. App shows you the charge rate. Says you only have to charge it twice a year. Connect before you install. It was simple
A:AnswerIt's charges like a cell phone. If you have an android S10 or up it's the same plug. Unit comes on a bracket with a security feature. After you disable it you just pop it off n plug er up. The app monitors the battery. Says you only have to charge it twice a year
A:AnswerNo, it should only be connected to the doorbell transformer which is 0-24V AC , mine is 12V Ac. This is the voltage across the two wires on the doorbell switch.
A:AnswerHello ramirez,
Great question. Yes, the Ring Video Doorbell does have two-way audio. This device also comes with on demand live view and motion alerts to ensure you feel safe at all times. Please check out this article that highlights the remainder features of the Ring Video Doorbell 2020 release: https://support.ring.com/hc/en-us/articles/360041190711-Ring-Video-Doorbell-2020-release-Information.
For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. We look forward to hearing from you soon!
Thank you, Jamila with Ring
A:AnswerHello Claude,
Yes, the Ring Video Doorbell 2020 provides standard features (instant alerts, live view, and two way talk) without any required subscription. Our optional Ring Protect Plans offer additional video storage features, for those who want them, starting at $3/month (per Ring device).
For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. You can also visit our help site, https://support.ring.com/hc/en-us, for tips & tricks, videos and help articles for all our Ring products.
Thank you,
Antonio from Ring
A:AnswerHello Ulflei,
DIY installation of your Ring Video Doorbell(2020) is intended to be a relatively easy process. Here are some practical tips on installing your device and getting set up with Ring: https://support.ring.com/hc/en-us/articles/360032614512-Ring-Installation-Guide
For any additional installation questions or set up concerns, please feel free to reach out on our community forum at https://community.ring.com/. You can also visit our help site, https://support.ring.com/hc/en-us, for tips & tricks, videos and help articles for all our Ring products.
All the best,
Antonio from Ring
