Questions & Answers
- Model:
- 8VRASZ-SEN0
- |
- SKU:
- 11457248
Q: QuestionCan it work with a solar panel for powering it?
Asked by SPP.
- A:Answer Yes
Answered by Great
Q: Questiondo you have to alexa?
Asked by jsshopper.
- A:Answer No, you do not need Alexa.Only need wifi connection.
Answered by GreatTV
Q: QuestionCan this be used in an apartment building?
Asked by Harlem.
- A:Answer Hello Harlem, Here at Ring, we have a very wide selection of products. So we feel it is imperative that our customers receive all pertinent information regarding how these function and must be installed, in order to make the best purchasing decision. Everyone's home is different. The article below lists out the features of the individual Ring smart doorbell models, along with a recommendation (below the chart) as to which model might be best for you: https://support.ring.com/hc/en-us/articles/115004687606-Ring-Security-Camera-Product-Comparison Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! All the best, Antonio from Ring
Answered by Ring

Q: QuestionIs it OK if the Ring is exposed to the elements. Rain, sun, snow, etc.
Asked by RainMan.
- A:Answer Yep. They are made for the elements. Just don't take it into the pool.
Answered by Heyyo
Q: QuestionThe ring doorbell measures 2.4" wide and the door where I'd like it attached only measures 2: wide from edge of frame to stucco. Will the workings of the ring doorbell be affected by weather or debris getting inside or is the back completely covered?
Asked by EileyGirl.
- A:Answer Hello EileyGirl, The Ring Video Doorbell is weather resistant. If hardwiring, installation by a qualified electrician may be required in your area and you should refer to your local laws and building codes before performing electrical work; permits plus professional installation may be required by law. Physically installing your Ring Video Doorbell (2020 release) with or without an existing doorbell is a simple process. Theses two articles can provide information: https://support.ring.com/hc/en-us/articles/360041352731-How-to-Physically-Install-Your-Ring-Video-Doorbell-2020-release-With-an-Existing-Doorbell and https://support.ring.com/hc/en-us/articles/360041190411-How-to-Physically-Install-Your-Ring-Video-Doorbell-2020-release-Without-an-Existing-Doorbell Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Antonio from Ring
Answered by Ring

Q: Questionis tjhis motion activated?
Asked by Anonymous.
- A:Answer Hello Yes, Ring Video Doorbell is motion activated. The Ring Video Doorbell (2020 release) is the next generation of the original Ring Video Doorbell. In addition to new video features such as Near Zone functionality, the 2020 release Video Doorbell boasts 1080p video, improved night vision, improved audio quality and near motion zone detection. This article will cover commonly asked questions about the Ring Video Doorbell (2020 release): https://support.ring.com/hc/en-us/articles/360041190711-Ring-Video-Doorbell-2020-release-Information Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Antonio from Ring
Answered by Ring

Q: QuestionDoes the ring doorbell have to be wired? Or is there a wireless option?
Asked by Angelo.
- A:Answer Hello Angelo, Ring Video Doorbell(2020) is powered by a built-in rechargeable battery. When the Video Doorbell(2020) is hardwired it does not actually use the wired power to run its operations. The trickle charge the Ring Video Doorbell(2020) gets from being hardwired is solely used to charge the battery. The Ring Video Doorbell (2020 release) is the next generation of the original Ring Video Doorbell. In addition to new video features such as Near Zone functionality, the 2020 release Video Doorbell boasts 1080p video, improved night vision, improved audio quality and near motion zone detection. For more details: https://support.ring.com/hc/en-us/articles/360041190711-Ring-Video-Doorbell-2020-release-Information Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Antonio from Ring
Answered by Ring

Q: QuestionWhat accessories go with this ? Do it come with the chimes or is it not needed ?
Asked by Red.
- A:Answer Hello Red, Great question. If you want to get accessories for your Ring smart doorbell, or Ring security camera, it’s important to find out which model you have so that you get a compatible product. The following link will list all Ring devices and compatible accessories: https://support.ring.com/hc/en-us/articles/360057317451-How-to-Find-Out-What-Ring-Doorbell-or-Security-Camera-You-Have-and-Get-the-Right-Accessories- Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! All the best, Antonio from Ring
Answered by Ring

Q: QuestionIs it a bad idea to mount Ring facing the afternoon sun? I would suspect you couldn't see the person at the door.
Asked by MaryR.
- A:Answer Hello Sun, The proper positioning of your Ring Video Doorbell (2020 release) depends on a number of factors including the layout of your yard, the distance from the front door to the street, objects within the Ring Doorbell's field of view, height of the door and more. This article will describe how your Ring Video Doorbell "sees" the world and the factors that go into good Ring Video Doorbell placement: https://support.ring.com/hc/en-us/articles/360040763812-Proper-Positioning-for-your-Ring-Video-Doorbell-2020-release- Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! All the best, Antonio from Ring
Answered by Ring

Q: QuestionCan more than one family member download app and be able to view and and answer notifications?
Asked by CVRO.
This question was asked about the related product: Ring - Video Doorbell - Satin Nickel
- A:Answer Yes you invite them by sending a link
Answered by Lexi
Q: Questionif hardwired how often does it need to be charged
Asked by needhelp.
- A:Answer Mine is hardwired so no charging ever is what I was told.
Answered by CyndySue
Q: Questionif the doorbell is hardwired should it have to be charged once a month, installed at the end of November and have charged 5 times now
Asked by needhelp.
- A:Answer No charge if its hard wired
Answered by Buyer
Q: QuestionCan I add a chime to this one?
Asked by Pat.
- A:Answer Hello Pat, Yes the Ring Chime works with all Ring doorbells and cameras, including the Video Doorbell(2020). The Ring Chime (2nd Generation) is an updated version of the Ring Chime (1st Generation). In addition to a stylish new design Ring Chime's 2.4 GHz wifi connectivity will help you get notification for any and all of your Ring devices. This article will cover commonly asked questions about the Chime (2nd Generation): https://support.ring.com/hc/en-us/articles/360038177772-Ring-Chime-2nd-Generation-Information Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! All the best, Antonio from Ring
Answered by Ring

Q: Questiondoes this wireless model have a removable battery?
Asked by Anonymous.
- A:Answer Hello, No. The Ring Video Doorbell(2020) has a built in rechargeable battery. The Ring Video Doorbell (2020 release) is the next generation of the original Ring Video Doorbell. In addition to new video features such as Near Zone functionality, the 2020 release Video Doorbell boasts 1080p video, improved night vision, improved audio quality and near motion zone detection. This article will cover commonly asked questions about the Ring Video Doorbell (2020 release): https://support.ring.com/hc/en-us/articles/360041190711-Ring-Video-Doorbell-2020-release-Information Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! All the best, Antonio from Ring
Answered by Ring

Q: QuestionIs this s wireless doorbell camera
Asked by Anonymous.
- A:Answer Hello, Yes, the Ring Video Doorbell(2020) is wireless. The Ring Video Doorbell (2020 release) is the next generation of the original Ring Video Doorbell. The new Video Doorbell also has improved audio quality, crisper night vision, and improved wifi connectivity. More details on Ring Video Doorbell(2020): https://support.ring.com/hc/en-us/articles/360041190711-Ring-Video-Doorbell-2020-release-Information Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Antonio from Ring
Answered by Ring

Q: QuestionIf I purchase this with a plug in adapter and my house has a power outage will it continue to work using the battery please
Asked by Cindlella.
- A:Answer I would say so. As built in battery has unused power stored. My battery was at 35% capacity after 3 months. Depends on activity.
Answered by Jbyron
Q: QuestionCan this be on more than one phone at a time? and if so will it ring both at the same time?
Asked by Dale.
This question was asked about the related product: Ring - Video Doorbell - Satin Nickel
- A:Answer Hello Dale, Yes, you can have the Ring app on more than one phone at a time. And you will receive alerts on all devices at the same time. The account owner has control over all of the settings on the Ring device. If you want to use multiple electronic devices (tablet, another phone, etc.) to control your Ring devices, download the Ring App onto the additional devices and use the same login and password you use to log into the Ring App. If you want to add another person to your account, you can add a Shared User. Shared Users must have their own Ring account (by downloading the Ring App), and use their own email and password to log in. If there are multiple Ring devices, the Account Owner needs to invite a Shared User individually to each device. An account owner is determined by the mobile device used to initially set up the Ring doorbell or security camera. More information on this can be found on our website: https://support.ring.com/hc/en-us/articles/211018223-How-to-Add-Another-Person-to-Your-Ring-Account- For any additional installation questions or set up concerns, please feel free to reach out on our community forum at https://community.ring.com/. You can also visit our help site, https://support.ring.com/hc/en-us, for tips & tricks, videos and help articles for all our Ring products. All the best, Antonio from Ring
Answered by Ring

Q: QuestionIf I have no doorbell installation can I still mount it so it can be used
Asked by Jayhay79.
- A:Answer Absolutely. This one has a rechargeable battery so need for any wiring. Just attach the back plate to the wall with a couple of screws, secure the doorbell and your Ring camera/doorbell is all set.
Answered by MamaRodge
Q: QuestionI need a video doorbell than can be put up with no permanent attachment the apt I. Moving to will not let me do you have one that I can just stick
Asked by Ring.
- A:Answer You can search and buy a third party ring door holder that just clamps/latches securely on your apartment door on Amazon!
Answered by Setsunai93
Q: QuestionCan this run on just battery? I have no doorbell wires at all.
Asked by Tattoo.
This question was asked about the related product: Ring - Video Doorbell - Satin Nickel
- A:Answer Hello Tattoo, Yes, the Ring Video Doorbell (2020 Release) is powered by a rechargeable, built-in battery and does not require hard-wiring. It features a revamped mounting setup that simplifies installation and removal when it comes time to recharge the device. This doorbell is compatible with a 802.11 b/g/n wifi connection @2.4GHz. Additionally, this doorbell can be hardwired to an existing doorbell system or transformer for continuous charging (8-24 VAC, 40VA max, 50/60Hz). For more information on the Ring Video Doorbell(2020), visit our website: https://support.ring.com/hc/en-us/articles/360041190711-Ring-Video-Doorbell-2020-release-Information Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! Thank you, Antonio from Ring
Answered by Ring










