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Mine does just fine. I don’t know how old my doorbell transformer is. I’ve read that for many it isn’t an issue, but for some they have to charge it once a week. Mine has been up a month and my battery reads 95%. I have had to take it down and charge it zero times. My guess is the battery is the primary power source and it gets drained during use, and recharged when dormant (kinda like a hybrid, if this makes any sense).
Sorry, there was a problem. Please try again later.Hi Kadlec, Great question! Ring battery-powered devices are run off the battery, not off of the external power source. The external power sources are used to recharge the battery and cannot power the device. The Ring Video Doorbell (2020 release) is designed to receive a continuous trickle charge when wired with a compatible doorbell system (8-24 VAC, 40VA max, 50/60Hz). To ensure your Ring device is set up for success, please fully charge the device prior to mounting it. The device is charged using a common micro-USB cable (an orange one is included in your Ring box). Once you've mounted the doorbell outside you will want to double-check that the wires have a solid connection. The light around the button on the front of the device should light up in white to indicate it is connected to power. The battery life is dependent on a number of factors in your home's environment such as the local weather and the number of activities captured. The more events captured by your Ring Video Doorbell (2020 release), the more your battery is used to power the live 1080p HD video stream to your device. If you have any additional questions please reach out to us at [email protected]. Our team of product specialists would love to help. Thank you, Danielle from Ring [email protected]
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