A:AnswerHello! I do not know if Best Buy can help you install the Ring Video Doorbell, but any handyman can help you install it. The Ring Video Doorbell can either be battery-operated, which will need to be taken off the wall to recharge, or can be hard-wired connected, which will not require periodically being taken off the wall for recharging. I had replaced my original doorbell with the Ring Video Doorbell unit. My original doorbell was removed and was replaced/rewired with the new Ring Video Doorbell. Works like a charm! If you want to place it in a new location which has stucco, there should not be a problem with installation. It comes with a plate which is attached to the wall with a few screws. A few screw holes will have to be drilled into your stucco wall. After the plate is attached, the unit just slides & clicks on to the plate and is further secured with another screw (unit to wall plate). If it is not hard-wired for electricity, then the unit will have to be taken off the plate periodically for recharge. How would you know when to recharge? You will be able to see the level of charge on your app or website, when you sign into your account. Hope this helps! This Ring Video Doorbell is wonderful for better security. Highly recommend!
A:AnswerThis can be used as battery powered or Wired, I am using this as wired so not sure about operation time when its battery powered. this has a USB charging cable , didn't have to remove the battery.
A:AnswerThe Ring itself makes a sound, and when you sync to your phone, your phone will also chime when motion is detected. You can also sync it to any Alexa devices in your home as well for added chime sound notifications.
A:AnswerYes it will work if you live at an apartment however it does not come with the parts to install through a peephole. Those parts are sold separately. Yes it includes battery and you can purchase the ring protect plan to store the history
If you've hardwired your battery-operated Ring Video doorbell, you may wonder why your battery may occasionally need to still be recharged. Unlike a purely hardwired Ring doorbell such as the Ring Doorbell Pro, a battery-operated doorbell does not use the electricity generated by the hardwire to power its regular operations. Instead, it uses the provided rechargeable battery to do all of its regular operations like ring, detect motion, and generate a Live View. The charge from the hardwiring supplies a trickle-charge to the battery. As a result, depending on what functions the doorbell is performing, the battery may drain faster than the hardwiring charge can keep up with. Therefore, there’s a need to occasionally recharge your battery. Here is a helpful article regarding this question: https://support.ring.com/hc/en-us/articles/204252980-Charging-your-Ring-Video-Doorbell-battery-with-hardwiring.
For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/.
Alexis with Ring
Great question. Yes, you can talk to the person at your door through your phone. The Ring Video Doorbell (2020 release) is the next generation of the original Ring Video Doorbell. In addition to new video features such as Near Zone functionality, the 2020 release Video Doorbell boasts 1080p video, improved night vision, improved audio quality and near motion zone detection. Please see our help center article for more information: https://support.ring.com/hc/en-us/articles/360041190711-Ring-Video-Doorbell-2020-release-Information.
For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. We look forward to hearing from you soon!
Thank you, Jamila at Ring.
The Ring Video Doorbell(2020) has a Field of View (Horizontal) of 155 degrees and Field of View (Vertical) of 90 degrees.
Also, the corner mount is an optional accessory used to angle a Ring doorbell 15 degrees left or right away from the wall. If you installed your Ring doorbell on a corner or adjacent wall, the corner mount can improve motion detection and view. If you want to get accessories for your Ring smart doorbell, or Ring security camera, it’s important to find out which model you have so that you get a compatible product, this link will provide more information: https://support.ring.com/hc/en-us/articles/360057317451-How-to-Determine-What-Ring-Doorbell-or-Security-Camera-You-Have.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns.
Antonio from Ring
A:AnswerHi C75. No, you do not need an existing doorbell circuit to use the Ring Video Doorbell since it is battery powered. You can find the installation instructions for installing the Doorbell without an existing doorbell circuit in our Help Center here: https://support.ring.com/hc/en-us/articles/115002091706-How-to-Physically-Install-Your-Ring-Video-Doorbell-1st-generation-Without-an-Existing-Doorbell-. All the best, Ashley from Ring.
A:AnswerYou have to remove the camera and go charge it inside there is no need to remove any battery. Yes the camera comes off easy to take it in to charge. There are special screws and screwdriver so if you don’t have that type of screwdriver you can’t unscrew it.
Yes, the Ring App is compatible with smartphones using the following operating systems:
iOS 12 or above
Android 6.0 or above
To ensure that you have the latest version of the Ring app so that you can get the most out of your Ring devices. The following link: ring.com/app, will automatically begin downloading the correct version for your operating system.
Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
All the best,
Antonio from Ring
Great question! Yes, Ring offers theft protection on all of our devices, regardless of the retailer they were purchased from.
Ring has a theft procedure and policy in place that will help you get a free replacement Ring device, as quickly as possible, after your Ring device has been stolen. Here are the steps to receive a replacement device, if yours is ever stolen:
1. Immediately report the theft to the police. Before you do anything else regarding your stolen Ring device, you should report the theft to the police. Follow their instructions regarding what you should do until an officer arrives to take your report. They may tell you not to enter your home, just in case the theft of the Ring is part of a larger break-in.
2. Take pictures of the damage, but do not touch the scene before the police arrive. You should take care not to remove or touch any damaged components that remain behind or disturb the ground around the location. By doing so you may disturb potential evidence such as finger or shoe prints.
3. Request a copy of the theft report as soon as possible. You will need the police report in order for Ring to provide you with a free replacement device.
4. Once you acquire a police report, report the theft to Ring by using the online theft form below.
Once the police report is verified, Ring will gladly provide a free replacement within 14 business days.
Here is a support article that elaborates more on this: https://support.ring.com/hc/en-us/articles/115003475783-What-to-do-if-Your-Ring-Device-is-Stolen.
We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding our theft replacement policy. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring.
Alexis with Ring