will this work with 5g wifi, just returned one from another co that only worked on 2.4g null

Question

Accepted Answer

I purchased this ring and I was unable to connect to my wifi reading the trouble shooter pop up it states ring is not compatible to 5g

Jimmy · Answer

Yes it will work with the 5g wifi.

Ring · Answer

Hello Elrod,

Great question! The Ring Video Doorbell (2020 Release) is compatible with 802.11 b/g/n wifi connection @2.4GHz. We have a vast lineup of video doorbells, and are certain we have one that will fit your needs.

If you have the ability to hardwire the doorbell, we'd like to suggest our Ring Video Doorbell Pro. When hardwiring this doorbell it does require a transformer (not included): 16-24 VAC, 40VA max, 50/60Hz. It will connect to either the 2.4GHz or 5.0GHz network. To learn more about this doorbell please visit the link below. 
https://www.bestbuy.com/site/ring-video-doorbell-pro-satin-nickel/5095900.p?skuId=5095900

However, if you require a doorbell that is battery powered, we'd like to suggest our Ring Video Doorbell 3. It too, can connect to either a 2.4GHz or 5.0GHz network. To learn more about this doorbell please visit the link below.
https://www.bestbuy.com/site/ring-video-doorbell-3-satin-nickel/6402552.p?skuId=6402552

If there are any other questions we can answer, please reach out to our team today at amazon.advocates@ring.com.

Thank you,
Danielle from Ring
amazon.advocates@ring.com

“will this work with 5g wifi, just returned one from another co that only worked on 2.4g”

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