A:AnswerHello zipizno1,
Great question! Yes, the Ring Video Doorbell (2020 Release) boasts 1080p video quality, improved night vision, improved audio quality and near motion zone detection. With the Near Zone feature, an additional “near” motion zone provides motion detection in areas only 5’-15’ in front of your home. Here is a detailed article that elaborates on the motion setting options for this device: https://support.ring.com/hc/en-us/articles/360041248971-Using-Motion-Zones-with-your-Ring-Video-Doorbell-2020-release-.
We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Video Doorbell (2020 Release) pre-purchase question. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring.
Thanks,
Alexis with Ring
A:AnswerHello Coco,
When away from home, you can use the Ring app on wifi or while using cellular data (4G & 5G). The Ring app is compatible with smartphones using the following operating systems: iOS 12 or later, Android 6.0 or later. To ensure that you have the latest version of the Ring app so that you can get the most out of your Ring devices. The following link: ring.com/app (http://ring.com/app), will automatically begin downloading the correct version for your operating system.
The Ring Video Doorbell (2020 Release) is compatible with 2.4GHz wireless 802.11 B/G/N networks only. Here is a helpful article with more detailed product information: https://support.ring.com/hc/en-us/articles/360041190711-Ring-Video-Doorbell-2020-release-Information.
Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: product boards; ring updates; tips and tricks; and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
Thank you,
Alexis with Ring
A:AnswerHello RingVideo2020,
Yes, the Ring Video Doorbell (2020 release) is compatible with AC-powered door chimes operating between 8-24 volt AC transformers, but is not compatible with wireless door chimes or any chime/intercom system using a DC transformer. This article shows a list of doorbell chimes we have tested and confirmed: https://support.ring.com/hc/en-us/articles/360053138112-Ring-Video-Doorbell-2020-release-Chime-Kit-Compatibility-List
Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
All the best,
Antonio from Ring
A:AnswerHello SecurityMan
Out of the box, the Ring Video Doorbell(2020) is designed to keep you connected to your home in real time, no matter where you are. When you add an optional Ring Protect Plan, for as little as $3/month per device, videos of each ring, motion, and live view event are stored in the cloud, allowing you to review, share, and save them at your leisure. For more details on Ring Protection Plans, please visit our website: https://ring.com/protect-plans
Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
Thank you,
Antonio from Ring
A:AnswerHello,
All Ring products can be setup and controlled from your Ring app. The Ring App is compatible with smartphones using the following operating systems:
iOS 12 or above
Android 6.0 or above
To ensure that you have the latest version of the Ring app so that you can get the most out of your Ring devices. The following link: ring.com/app (http://ring.com/app), will automatically begin downloading the correct version for your operating system.
Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
All the best,
Antonio from Ring
A:AnswerHello Cassarole,
The Ring Video Doorbell(2020) is powered by an internal rechargeable battery. It can also be wired to your existing doorbell wiring, Ring Plug-In Adapter, or Ring Solar Panel.
The Video Doorbell (2020 release) has 1080p HD video (vs 720p HD on the original Ring Video Doorbell), an additional “near” motion zone that provides motion detection in areas only 5’-15’ in front of your home, and a revamped mounting setup that simplifies installation and removal for battery charging. The new Video Doorbell also has improved audio quality, crisper night vision, and improved wifi connectivity. For more details: https://support.ring.com/hc/en-us/articles/360041190711-Ring-Video-Doorbell-2020-release-Information
Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
Thank you,
Antonio from Ring
A:AnswerHello Louise,
Yes, Ring Video Doorbell(2020) can be wiring to your existing doorbell system. This does allow the doorbell to ring your current doorbell chime kit and to charge the internal battery of the Ring Video Doorbell. The Ring Video Doorbell (2020 release) is compatible with AC-powered door chimes operating between 8-24 volt AC transformers, but is not compatible with wireless door chimes or any chime/intercom system using a DC transformer.
This article provides a list of common chimes that work with Ring doorbells: https://support.ring.com/hc/en-us/articles/360053138112-Ring-Video-Doorbell-2020-release-Chime-Kit-Compatibility-List
Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
Thank you,
Antonio from Ring
A:AnswerHello Olygrl,
Ring Video Doorbell is weather-resistant and is designed to withstand the elements. The Ring Video Doorbell (2020 release) is the next generation of the original Ring Video Doorbell. In addition to new video features such as Near Zone functionality, the 2020 release Video Doorbell boasts 1080p video, improved night vision, improved audio quality and near motion zone detection.
Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
Thank you,
Antonio from Ring
A:AnswerHello,
Great question! The Ring Video Doorbell (2020 release) is water-resistant and is rated for temperatures ranging from -5 degrees F to 120 degrees F. Here is a helpful article with more detailed information about this product: https://support.ring.com/hc/en-us/articles/360041190711-Ring-Video-Doorbell-2020-release-Information.
We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Video Doorbell pre-purchase question. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring.
Thank you,
Alexis with Ring
A:AnswerHello
The following article lists out the features of individual Ring security cameras along with a recommendation as to which model might be best for you: https://support.ring.com/hc/en-us/articles/115004687606-Ring-Security-Camera-Product-Comparison
Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
Thank you,
Antonio from Ring