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Questions & Answers

Model:
8VRASZ-VEN0
SKU:
11457249
Your price for this item is $60.00
Page Showing 441-460 of 541 questions
  • QuestionWe are interested in getting Ring. We have three exterior doors. Do we have to purchase three individual packages or is there a bundle package that can be purchased?

    Asked by Kdylen.

    • Answer There is a bundle package

      Answered by Loveringbellcamera

  • QuestionTHis is good to programed in two or three phones.

    Asked by Nenesot.

    • Answer Yes

      Answered by Shorty

  • Questionis it compatiable with ring doorbell 3

    Asked by gandpa.

    • Answer Yes

      Answered by Shorty

  • QuestionDoes this record on motion

    Asked by Tim.

    • Answer Hi Tim, Your Ring Video Doorbell (2020 Release) is designed to notify you of a motion event or doorbell ding within the parameters you have set within your Ring App. If you would like the event to be recorded, we offer a Ring Protect Plan which stores all video and snapshot events to the cloud for up to 60 days (in the US). The Ring Protect Plan has a few payment options to best suit your needs, and can be found on our website at Ring.com: https://ring.com/protect-plans. We are always happy to answer any questions and concerns directly, as well as offer a platform for our customers' voices to be heard on our Ring Community platform. We would like to invite you to open discussions with other customers like yourself to help improve the overall Ring experience: https://community.ring.com/. All the Best, Caitlin with Ring

      Answered by Ring

  • QuestionDoes the battery pop out for charging or do I have to take the whole bell off

    Asked by Lefty.

    • Answer Hello Lefty, Your Video Doorbell (2020 release) battery is charged using a common micro-USB cable (an orange one is included in your Ring box). The micro-USB cable can be plugged into any USB power source such as a computer. Your battery will take around five to 10 hours to fully charge depending on whether the USB cable is plugged into a USB port or into a wall outlet. Here is a helpful article that walks you through the process of recharging: https://support.ring.com/hc/en-us/articles/360040764472-Charging-the-Battery-on-Your-Ring-Video-Doorbell-2020-release-. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thank you, Alexis with Ring

      Answered by Ring

  • QuestionCan this device be synced to more than one cell phone.

    Asked by Rick.

    • Answer Yes it can be downloaded to more than one phone. I have 2 ring doorbells and have connected both of them to mine and my husbands phone.

      Answered by Lifesaver

  • Questionis there 1 or 2 ring video doorbells in a box

    Asked by Nana1970.

    • Answer Hello Nana1970, Great question. Included in the box is one Ring Video Doorbell and the following parts: Micro USB Charging Cable Mounting Bracket Installation Tools and Hardware User Manual Security Sticker Thank you so much for showing interest in our products. We understand how important it is to have the necessary information to make the best purchasing decisions. We are here to be of assistance and ensure that all your questions are answered. All the best, Antonio from Ring

      Answered by Ring

  • QuestionCan this model connect to wi-fi

    Asked by Anonymous.

    • Answer Hello, Ring Video Doorbell (2020 release) is compatible with b/g/n wifi networks operating on 2.4 GHz frequencies. High speed internet is recommended for best performance of the device. Here is a helpful article that walks through the set up process and connecting the device to your home's wifi network: https://support.ring.com/hc/en-us/articles/360041353291-Setting-Up-Your-Ring-Video-Doorbell-2020-Release-in-the-Ring-App. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thank you, Alexis with Ring

      Answered by Ring

  • QuestionWhat kind of Wi-Fi speed it’need

    Asked by Ant.

    • Answer I’m using xfinity essentials about 25mbs and works with no flaws

      Answered by ElverGalarga

  • QuestionDo you have to have WiFI to be able to use the ring?

    Asked by Stormi.

    • Answer Hello Stormi, Yes, almost all Ring products use wifi (wireless networking) to connect to the internet. Ring Video Doorbell (2020 release) is compatible with b/g/n wifi networks operating on 2.4 GHz frequencies. High speed internet is recommended for best performance of the device. Here is a helpful article that walks through the set up process and connecting the device to your home's wifi network: https://support.ring.com/hc/en-us/articles/360041353291-Setting-Up-Your-Ring-Video-Doorbell-2020-Release-in-the-Ring-App. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thank you, Alexis with Ring

      Answered by Ring

  • QuestionDoes this model work with 5.0ghz? Or does it have to on 2.4ghz?

    Asked by Sonny.

    • Answer Hello Stormi, Ring Video Doorbell (2020 release) is compatible with b/g/n wifi networks operating on 2.4 GHz frequencies. High speed internet is recommended for best performance of the device. Here is a helpful article that walks through the set-up process and connecting the device to your home's wifi network: https://support.ring.com/hc/en-us/articles/360041353291-Setting-Up-Your-Ring-Video-Doorbell-2020-Release-in-the-Ring-App. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thank you, Alexis with Ring

      Answered by Ring

  • QuestionWill this model work with the solar.charger unit for 2nd generation?

    Asked by George.

    • Answer Hello George, Great question! The Solar charge for the Ring Video Doorbell two will not work for the Ring - Video Doorbell (2020 Release). Here is the link for the solar charger for the Ring - Video Doorbell (2020 Release) https://ring.com/collections/accessories/products/solar-charger-for-video-doorbell-gen2. If you have any further questions, please reach out to us directly at 18006561918. -Jamila at Ring

      Answered by Ring

  • QuestionCan this product be exposed to rain?

    Asked by Benavides.

    • Answer Hi Benavides, This is an excellent question, as it's important to consider the environment you are installing your Ring device in, to maintain security for your home. The Ring Video Doorbell (2020 Release) is water resistant, and has a rating of IPX4. Having accurate information on your Ring home security is important, and we want to ensure you have all the knowledge at your fingertips. You can find this, and more on our Help Center at Ring.com: https://support.ring.com/hc/en-us We're here for any questions or concerns you may have. Please feel free to reach out to us anytime, and we will get you connected with a trained technician who may further assist you. Thank you, Caitlin with Ring

      Answered by Ring

  • QuestionCan Best Buy assist me with the install?

    Asked by Talcrt77.

    • Answer No it actually has a ring installation video you can watch witch is very easy

      Answered by Loveringbellcamera

  • QuestionOur doorbell is currently on the wall beside the door. Will it work being mounted this way or does it have to actually be placed on the door frame.

    Asked by Paula.

    • Answer Hello Paula, The proper positioning of your Ring Video Doorbell (2020 release) depends on a number of factors including the layout of your yard, the distance from the front door to the street, objects within the Ring Doorbell's field of view, height of the door and more. There is a corner kit for your Ring Video Doorbell (2020 release) which allows you to adjust your viewing angle by 15, 30 or 45 degrees. Here is a helpful article that details the importance of mounting position and field of view: https://support.ring.com/hc/en-us/articles/360041189931-Using-a-Wedge-Kit-to-Properly-Position-your-Ring-Video-Doorbell-2020-release-. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thanks, Alexis with Ring

      Answered by Ring

  • QuestionDoes the battery come with the device?

    Asked by Sd.

    • Answer Hello Sd, Yes, the battery on this device is internal and can not be removed. Your Video Doorbell (2020 release) battery is charged using a common micro-USB cable (an orange one is included in your Ring box). The micro-USB cable can be plugged into any USB power source such as a computer. Your battery will take around five to 10 hours to fully charge depending on whether the USB cable is plugged into a USB port or into a wall outlet. Here is a helpful article that walks you through the process of recharging: https://support.ring.com/hc/en-us/articles/360040764472-Charging-the-Battery-on-Your-Ring-Video-Doorbell-2020-release-. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thank you, Alexis with Ring

      Answered by Ring

  • QuestionIs it Waterproof??

    Asked by Patty.

    • Answer Hello Patty, The Ring Video Doorbell (2020 release) is water resistant and is rated for temperatures ranging from -5 degrees F to 120 degrees F. Here is a helpful link with more detailed product specifications: https://support.ring.com/hc/en-us/articles/360041190711-Ring-Video-Doorbell-2020-release-Information. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thank you, Alexis with Ring

      Answered by Ring

  • QuestionDo you make a ring doorbell that doesn't take a battery?

    Asked by Anonymous.

    • Answer Ring makes Ring Video Doorbells as well as Outdoors and Indoors Cameras that work off AC instead of Battery and do not bring a battery. I have the battery versions of the doorbells and the Cameras and have added hardwired adapters to the doorbells and solar chargers to the cameras and they work perfectly.

      Answered by Gaf305

  • Questionwhat is the cost to have this video doorbell installed?

    Asked by Jimmy.

    • Answer Hello Jimmy, Best Buy offers support for installation services of smart home devices. More information can be found here: https://www.bestbuy.com/site/services/smart-home-services/pcmcat748300595063.c?id=pcmcat748300595063. Ring also offers installation assistance as well: https://shop.ring.com/pages/install-my-ring. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thank you, Alexis with Ring

      Answered by Ring

  • QuestionWe have a very thin wood area with beveled wood. Is there a way to get this to work?

    Asked by LadyDi.

    • Answer Do you have a door bell already in this area

      Answered by Frontdoorcam