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I purchased this ring and I was unable to connect to my wifi reading the trouble shooter pop up it states ring is not compatible to 5g
Sorry, there was a problem. Please try again later.Yes it will work with the 5g wifi.
Sorry, there was a problem. Please try again later.Hello Elrod, Great question! The Ring Video Doorbell (2020 Release) is compatible with 802.11 b/g/n wifi connection @2.4GHz. We have a vast lineup of video doorbells, and are certain we have one that will fit your needs. If you have the ability to hardwire the doorbell, we'd like to suggest our Ring Video Doorbell Pro. When hardwiring this doorbell it does require a transformer (not included): 16-24 VAC, 40VA max, 50/60Hz. It will connect to either the 2.4GHz or 5.0GHz network. To learn more about this doorbell please visit the link below. https://www.bestbuy.com/site/ring-video-doorbell-pro-satin-nickel/5095900.p?skuId=5095900 However, if you require a doorbell that is battery powered, we'd like to suggest our Ring Video Doorbell 3. It too, can connect to either a 2.4GHz or 5.0GHz network. To learn more about this doorbell please visit the link below. https://www.bestbuy.com/site/ring-video-doorbell-3-satin-nickel/6402552.p?skuId=6402552 If there are any other questions we can answer, please reach out to our team today at [email protected]. Thank you, Danielle from Ring [email protected]
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