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Mine is hardwired so no charging ever is what I was told.
Sorry, there was a problem. Please try again later.Hello While the battery in your Ring Video Doorbell (2020 release) can go months between recharges with normal use, this is dependent on a number of factors in your home’s environment such as the local weather and the number of activities captured. At temperatures below 40°F, lithium-ion batteries are less effective at holding a charge. Since your Ring Doorbell (2020 release) is powered by a lithium-ion battery, if the temperature drops below 40°F, it may be necessary to charge your Ring product more often. Lastly, the more events captured by your Ring Doorbell, the more your battery is used to power the 1080p HD video stream to your device. Even if you do not answer the call, video is still sent from your Ring product to the Ring servers. Please reach out to us today at https://community.ring.com/ for additional tips and support. Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns. Thank you, Antonio from Ring
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