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reset it to put back online
Sorry, there was a problem. Please try again later.Hello. Thanks for reaching out. There are a number of reasons why your Ring Video Doorbell Wired may have fallen offline. Here are a few things to check: Make sure your Ring device has your most updated wifi network and password. Check other devices around your home to see if they’re connected or disconnected to wifi. If other devices are not working, there may be an outage in your area. Reboot your router by unplugging it for 30 seconds, then plugging it back in again. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.
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