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My doorbell transformer doesn’t sound when the bell is pressed. My Alexa will let me know when there is motion at my front door but won’t say the doorbell has been rung.
Sorry, there was a problem. Please try again later.Hello Mahi, The Ring Video Doorbell Wired is a wired-only doorbell and connects to your existing doorbell wiring for non-stop power. During the installation of this doorbell, you will be instructed to bypass the existing doorbell chime in your home. This means that after installation, your home doorbell system will not sound when the device’s button is pressed. If you wish to hear audio alerts in your home, you can pair your Video Doorbell Wired with a Ring Chime or compatible Alexa device. For any additional installation questions or set up concerns, please feel free to reach out on our community forum at https://community.ring.com/. You can also visit our help site, https://support.ring.com/hc/en-us, for tips & tricks, videos and help articles for all our Ring products. Thank you, Antonio from Ring
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