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Questions & Answers

Model:
B08CKHPP52
SKU:
6450309
$39.99
Save $10
The comparable value is $49.99
Page Showing 141-160 of 184 questions
  • QuestionMy home has an existing doorbell that has a voltage of 11. Will that low voltage support this specific doorbell or is there a wired one that will?

    Asked by Monique.

    • Answer Existing Doorbell Wiring works well.

      Answered by Jackie

  • QuestionIs ring compatible with apple?

    Asked by cag5900.

    • Answer Works flawlessly with Apple products. Application is beautifully crafted and easy to use.

      Answered by Elliott9609

  • QuestionIf you leave in an apartment, can this still work? I have wifi but no doorbell. What all will i need to install it or does someone do it for me?

    Asked by 1OFAKIND.

    • Answer You can have someone install it or self install and they also have cases for apartment doorbells for the ring camera so it doesn't get stolen.

      Answered by Chillz

  • QuestionWill it work with an iPhone 8?

    Asked by Renee.

    • Answer Hello Renee, Yes, the free Ring app can be downloaded and installed on IOS devices running software 11.0 and higher. Here is a link that walks through the download process and provides links to the correct platform store: https://support.ring.com/hc/en-us/articles/204384784-Downloading-and-Updating-the-Ring-App. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thank you, Alexis with Ring

      Answered by Ring

  • QuestionDoes this doorbell have all the features that the Video Doorbell 2 wireless has ?

    Asked by Bob.

    • Answer Hello Bob, Great question! Here are the features below of the Ring Video Doorbell Wired: Features Video: 1080 HD Live Video, Live View, Night Vision. Motion Detection: Advanced Motion Detection with Customizable Motion Zones. Field of View: 155° horizontal, 90° vertical. Audio: Two way audio with noise cancellation. If you have any further questions, please reach out to us directly at 18006561918. We look forward to hearing from you. -Jamila at Ring.

      Answered by Ring

  • QuestionWill this work if I have the older (small button) round type doorbell?

    Asked by Itslis.

    • Answer Hello Itslis, This device needs to be hardwired to an existing doorbell system or transformer with 10-24 VAC, 40VA max, 50/60Hz for continuous charging. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thanks, Alexis with Ring

      Answered by Ring

  • QuestionDo you need to have a door bell connected to allow it to work?

    Asked by Anonymous.

    • Answer Hello, Yes, this device needs to be hardwired to an existing doorbell system or transformer with 10-24 VAC, 40VA max, 50/60Hz for continuous charging. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thanks, Alexis with Ring

      Answered by Ring

  • QuestionDo i need to purchase an angled plate to change the direction of the camera

    Asked by Bill1234.

    • Answer This is where I was pleasantly surprised -the angle on this unit it great -I didn’t need to purchase and angle plate - the angle on this unit is better than the previous units

      Answered by Lynn

  • QuestionThis it’s waterproof?

    Asked by Lucy.

    • Answer Yes.

      Answered by Shawn

  • QuestionWith this version, will I still be able to access my video feed if i am away from home??

    Asked by Sixx.

    • Answer Hi Sixx, Excellent question! Yes, the Ring app allows one to access Live View video feed while abroad. So long as your mobile device and the Ring cameras have a stable internet connection, it won't be an issue. If you have any further questions, please reach us directly. We're happy to help guide you through your home security journey. Regards, Marlom at Ring

      Answered by Ring

  • QuestionCan you add Alexa with this model?

    Asked by Phobe.

    • Answer Yes

      Answered by Lynn

  • QuestionDo you guys install the doorbell?

    Asked by Chin.

    • Answer Yes Best Buy installs

      Answered by Chillz

  • QuestionQuestion on the motion detection settings for this version of the doorbell. Will it be like the ring pro and floodlight that you can draw out the area you want notifications or is it like doorbell 2 that you can only adjust the sensitivity?

    Asked by User123.

    • Answer Hello User123, The Ring Video Doorbell Wired features Advanced Motion Detection. Similar to the Ring Video Doorbell Pro, you'll be able to define up to 3 custom motion zones. Please reach us if you have further questions. Marlom at Ring.

      Answered by Ring

  • Question“Can you tell me when this Doorbell will be released and shipped by BestBuy? Thank you!”

    Asked by Bob1.

    • Answer Hello Bob1, The Ring Video Doorbell Wired appears to be available online through Best Buy now. The launch date of this product was February 17th, 2021. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thank you, Alexis with Ring

      Answered by Ring

  • QuestionCan you tell me when this Doorbell will be released? Thank you!

    Asked by Jellybean.

    • Answer Hello Jellybean, The Ring Video Doorbell Wired appears to be available online through Best Buy now. The launch date of this product was February 17th, 2021. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thank you, Alexis with Ring

      Answered by Ring

  • Questionis this 5g wifi comaptable?

    Asked by Rudy.

    • Answer Hello Rudy, Good question! No, this device is only compatible with 2.4GHz Wireless 802.11 B/G/N networks. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thanks, Alexis with Ring

      Answered by Ring

  • QuestionIf you have multiple doorbells, Do you need a separate chime for each unit?

    Asked by Everything.

    • Answer Hello Everything, This is a great question, as it's important to have accurate information when customizing your Ring system to suit your needs. The Ring Chime may be connected to multiple devices and will chime when a motion is detected, or the doorbell is pressed. If you would like the devices to chime separately, or with distinct tones, you may want to employ a separate chime for each Ring Doorbell. Each home environment is unique, and I want to ensure you have your Ring security set up exactly to meet your safety needs. Please reach out to us at any time to get in touch with a specialized agent, who may be able to answer any questions or concerns you may have. https://support.ring.com/hc/en-us/articles/213608406-Contact-Us Thank you, Caitlin with Ring

      Answered by Ring

  • QuestionWhen will this be released to BEST BUY for sale? Not asking about other retailers, just BEST BUY. Thanks

    Asked by CJ.

    • Answer Hello CJ, The Ring Video Doorbell Wired appears to be available online through Best Buy now. The launch date of this product was February 17th, 2021. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thank you, Alexis with Ring Thank you, Alexis with Ring

      Answered by Ring

  • QuestionCan this be synced with the Google smart hub tablet

    Asked by Zack.

    • Answer Hi Zack, At this time, the Ring Video Doorbell Wired does not work with the Google smart hub tablet. It can be paired with the Ring Alarm base station to expand your Ring of Security. If you have any additional questions please visit our support page at https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch. Sincerely, Danielle from Ring

      Answered by Ring

  • QuestionDo you have to connect to wires or is it battery operated?

    Asked by Tay.

    • Answer Hi Tay, The all-new Ring Video Doorbell Wired requires an existing doorbell system, Ring plug-in adapter or transformer for power supply (10-24 VAC, 40VA max, 50/60Hz, or 24VDC, 0.5A, 12W). This doorbell does not have an option for battery power. However, if you require a battery powered doorbell please check out our Ring Video Doorbell (2020 Release) or Ring Video Doorbell 3. If you have any additional questions, please reach out to us at [email protected]. Thank you, Danielle from Ring [email protected]

      Answered by Ring