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Hi dnc1963. Good question. The Ring Video Doorbell Pro should have the QR code printed on the side of the device next to the setup button. You will need to remove the faceplate to gain access to set your device up again. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.
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