I bought this 4W solar for my Ring stick up indoor/outdoor,.the camera works good with the battery, when I try to use the new solar its not charging or adding any number to my battery. I called Ring they did not give any good explanation. I have to return null

Question

TomS · Accepted Answer

my panel took several hours to bring the charge up, but once it reached 100% it stays at 100%

Ring · Answer

Hello,

Thank you for reaching out. Ring ring solar panel can be mounted anywhere on a wall or roof, but it should be placed in an area that gets at least a few hours of sun each day. When mounting Ring ring solar panel, be sure to look out for overhanging branches or the shadows of nearby branches that may block the sun.

We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.

All the best,
Nicole from Ring.

“I bought this 4W solar for my Ring stick up indoor/outdoor,.the camera works good with the battery, when I try to use the new solar its not charging or adding any number to my battery. I called Ring they did not give any good explanation. I have to return”

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