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Page Showing 1-20 of 34 questions
  • QuestionWhat’s the difference between the 4W solar panel and the regular ring solar panel

    Asked by Needtoknow.

    • Answer Hi Needtoknow. Good question. The Ring Solar Panels are designed to provide power for charging Ring security cameras. Deciding which solar panel is right for you depends on two important factors: your solar environment and the number of motion events per day. The 4W solar panel is the next-generation solar panel that will support most environments and higher-than-average motion events. Great for front porches, garages, or areas that may receive more walking traffic. Visit our support center for more details. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionCan this work for ring floodlight

    Asked by Anonymous.

    • Answer Hello. Thanks for asking! This product works with Spotlight Cam Plus and Spotlight Cam Pro using the built-in USB-C connector. It also works with the Stick Up Cam (2nd and 3rd Generation) and Spotlight Cam Battery with the included USB-C to barrel plug adapter. This is the latest solar panel with upgraded solar technology that keeps your camera charged longer with up to 60% faster charging than the previous generation. For best performance, Ring recommends at least 2-3 hours of direct sunlight per day. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • Questionhow much sunlight is needed to fully charge,i have camera on west side of house

    Asked by dennis.

    • Answer Hi dennis. Good question. For best performance, Ring recommends at least two to three hours of direct sunlight for the Ring Solar Panel (2nd Generation). With the recommended amount of direct sunlight, the device will remain continuously charged under most conditions. Visit our support center for more information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionWill this work with a doorbell 2 -2nd generation? Unfortunately, our doorbell is under a covered roof and doesn’t get any direct sunlight so we need a solar panel we can position on our roof.

    Asked by Sally.

    • Answer Hi Sally. Good question. No, this solar panel is designed for use with Ring USB Type C cameras, including the Ring Spotlight Cam Plus and Spotlight Cam Pro models. You can visit our support center to find the right accessories for your device. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionCan the 4w solar be used on 2 camera at same time?

    Asked by Sully.

    • Answer Nope. It only works for one camera.

      Answered by Colbyjack

  • QuestionIs there any adapter to plug into the older model solar panel to adapt to the type C? I just spend $50 on the old style a few months back....

    Asked by Sengouken.

    • Answer Check Amazon. Type in the search bar "C type adapter to" & see what comes up in the drop down. Without a pic of what you have i couldn’t be anymore help. Good luck.

      Answered by ESmall

  • QuestionHow long is the cable from the solar panel to the camera?

    Asked by Mark.

    • Answer Hi Mark. Thank you for taking the time to ask this question. The Ring Solar Panel has a USB-C cable length of 6.5 feet. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • Questionhow does ot mount to a rain gitter?

    Asked by DL.

    • Answer Hi DL. Thank you for taking the time to ask this question. You can mount your compatible Ring Solar Panel and camera together onto your home's gutter for an elevated viewing position with the Ring Gutter Mount. This no-drill mount clamps onto your gutter and can be easily moved or adjusted to achieve your ideal vantage point to see what’s happening around your home. You can also use the Ring Gutter Mount to position your solar panel up higher for more direct sunlight. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • Questiondoes the solar panel work for ring camera's that are battery operated? not plugged in or hardwired

    Asked by Kopp.

    • Answer I have 7 Ring cameras powered by the solar panels. Just be aware of the placement of the panel, because of the seasonal changes as the sun will be less visible in certain areas. Other than that they are working beautifully. Going on like 7-years now.

      Answered by Thomas

  • QuestionWill this work for the ring outdoor stick up camera

    Asked by Anonymous.

    • Answer Yes it works with mine

      Answered by ChrisW

  • QuestionDoes this work with OUTDOOR CAM PLUS?

    Asked by Jann.

    • Answer yes

      Answered by DavidC

  • QuestionIs this solar panel compatible with the ring outdoor cam plus, battery -- wide-angle, 2K video with ring vision? If not, would incorporating a ring barrel plug to USB-C adapter aid in a success connect?

    Asked by Compatibility.

    • Answer Hi Compatibility. We appreciate the time you have taken to ask this question. Yes, the Ring Outdoor Cam Plus is compatible with the Ring Solar Panel 4W (USB-C). The device's battery level may vary based on the amount of direct sunlight the solar panel receives. It is important to ensure that your Ring Solar Panel is installed correctly and that it is receiving enough direct sunlight to operate as intended. For best performance, Ring recommends at least two to three hours of direct sunlight for the Ring Solar Panel. With the recommended amount of direct sunlight, the device will remain continuously charged under most conditions. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionIs this compatible with the Ring cam plus battery?

    Asked by Rocky.

    • Answer Hi Rocky. Thank you for reaching out to us with your question. The Ring Solar Panel (USb-C) is compatible with the following Ring devices: Outdoor Cam (Stick Up Cam) Outdoor Cam Plus Stick Up Cam Pro Spotlight Cam Plus Spotlight Cam Pro If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionIs this the 2nd generation solar panel?

    Asked by jsmit3112.

    • Answer I think is first one generation. It works for all ring's camera only. What ever camera you use that it does require rings betters only for functionality.

      Answered by SuheirO

  • QuestionIs this panel compatible with Ring doorbell 2024 generation. Thanks.

    Asked by JF.

    • Answer No, isn't. But the new doorbell generation may have.

      Answered by SuheirO

  • QuestionHow many cameras will the solar panel charge?

    Asked by Anonymous.

    • Answer Only one camera individua because it has one adaptor. It depends on camera features.

      Answered by SuheirO

  • QuestionDoes this solar panel come with the gutter mount?

    Asked by 6pksummergirl.

    • Answer Yes . It does.

      Answered by SuheirO

  • QuestionIs the barrel plug connector on the back of the panel hardwired, or is it removeable?

    Asked by Carlitos.

    • Answer Unfortunately, it is hard wired. I am not sure about new generation panel.

      Answered by SuheirO

  • QuestionHow can I schedule installation for the 4W solar panel for ring cameras? I don't see a link to schedule it Please advise Thank you

    Asked by installation.

    • Answer Ring.com or call their customer services to walk you through. Or if you have Geek squad membership you able to schedule with them but there are fees applied.

      Answered by SuheirO

  • Questiondoes ring still make their super panel with is large?

    Asked by Eleazer.

    • Answer Hi Eleazer. Thank you for asking. No, this Ring Solar Panel (USB-C) is the latest Ring Solar Panel with upgraded solar technology that keeps your camera charged longer, with up to 60% faster charging than the previous generation. For best performance, Ring recommends at least 2–3 hours of direct sunlight per day for the Solar Panel. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring