A:AnswerRing.com or call their customer services to walk you through. Or if you have Geek squad membership you able to schedule with them but there are fees applied.
A:AnswerHi Eleazer.
Thank you for asking. No, this Ring Solar Panel (USB-C) is the latest Ring Solar Panel with upgraded solar technology that keeps your camera charged longer, with up to 60% faster charging than the previous generation. For best performance, Ring recommends at least 2–3 hours of direct sunlight per day for the Solar Panel.
We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
All the best,
Nicole from Ring.
A:AnswerHi az.
Thanks for reaching out. The Ring Solar Panel is a small device that can be mounted outdoors and connected to your Ring Video Doorbell with a cable. With just a few hours of direct sunlight per day, it will extend the life of your doorbell battery. Visit our support center to find the right accessory for your device.
We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
All the best,
Nicole from Ring.
A:AnswerHi James.
Good question. No, Ring Security Cams do not require two batteries. Additional batteries can be purchased to avoid any downtime in case your device is in a high-traffic area that may drain your battery faster. However, with the recommended amount of direct sunlight, the device will remain continuously charged under most conditions.
We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
All the best,
Nicole from Ring.
A:AnswerHi Compatibility.
We appreciate the time you have taken to ask this question. Yes, the Ring Outdoor Cam Plus is compatible with the Ring Solar Panel 4W (USB-C). The device's battery level may vary based on the amount of direct sunlight the solar panel receives. It is important to ensure that your Ring Solar Panel is installed correctly and that it is receiving enough direct sunlight to operate as intended. For best performance, Ring recommends at least two to three hours of direct sunlight for the Ring Solar Panel. With the recommended amount of direct sunlight, the device will remain continuously charged under most conditions.
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
A:AnswerIt's about 3ft but you can wrap it around the back of the panel. It is also water-proof so you don't have to worry about rain water getting in.
A:AnswerHi Pam.
Great question. Yes, this Ring Solar Panel is designed for use with Ring USB Type C cameras, including the Ring Spotlight Cam Plus and Spotlight Cam Pro models. This 4W Ring solar panel arrives with a barrel plug adapter and a 6.5-foot USB-C cable to enhance connectivity, and the mounting kit enables seamless installation.
We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
All the best,
Nicole from Ring.
A:AnswerNever looked into if they can work with the doorbells, but they do work with the Spotlight Plus.
They come with the wiring and adapter to plug it into your Spotlight.
