“Hi I'm trying to connect the microphone to my laptop and it's not recognizing it when I plug in the USB. I've tried on both a Mac and Windows laptop where the USB ports are working just fine. Please help! Thanks!”
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I have verified it's the cable. I used my printer cable and it works fine. This is a recurring problem. Don't know if it's specific to Best Buy or not but this is the only place I seen the issue reported.
Sorry, there was a problem. Please try again later.I had this same problem and tried 4 different cables and 3 different computers (Mac and PC) and nothing worked. I contacted Samson via their troubleshooting email and never got a response. 1-2 business days my behind! I returned the mic and got a Blue Yeti instead which works perfectly.
Sorry, there was a problem. Please try again later.THis is not a best buy issue and you are not alone. I have found many people besides myself who are getting an error when windows detects the mic. True that the majority of them are able to fix the problem by changing cables. But I know of one other user (and I have been researching this for two weeks) who has tried every cable and has the same issue. As have I. Ive purchased a new cable I have four others of varying length and age. NONE of them fix the problem. Unfortunatly for me I purchased mine from Reverb.com and they wont do a thing for me. Nor will the person who sold it to me through them. It is very angering as I got this mic for my daughter so I could record her singing with my win7 laptop. NOw I have to try to make it work in a linux shell on a chromebook which will never have the processing power I need. Believe me. For most its the cable but for some of us there is a deeper issue. THere is much talk about samson selling the mic with a cheap cable but I have tried cheap I have tried well made short long 1.0 2.0. their is a deeper issue. I am in contact with a Samson tech who is helping me to fix the problem. Good luck to you other guy out there. I wish I could find you again so I could hook you up with this tech. any coments on my rant can be sent to [email protected] subject samson
Sorry, there was a problem. Please try again later.Hello, Thank you for contacting Samson Technologies. We would like to go into some trouble shooting with you a bit more in depth. Please write into our support email and we can assist you promptly within 1-2 business days. Our email is: [email protected]. If you have any other questions or inquiries, please let me know at any time. Best Regards, James (Product Specialist)
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