I plugged mine in and downloaded the information however it is not working and there is no number to call for help. Does anyone know what might be the issue? I am using Windows. the downloaded information says there is no device connected. null

Question

CornRolla · Accepted Answer

I had the same problem. The mic does not seem to work with the supplied USB cable. I had an extra one lying around, but this issue needs to be addressed.

boomshakalaka · Answer

I have verified it's the cable. I used my printer cable and it works fine. This is a recurring problem. Don't know if it's specific to Best Buy or not but this is the only place I seen the issue reported.

Answered by boomshakalaka 7 years ago

“I plugged mine in and downloaded the information however it is not working and there is no number to call for help. Does anyone know what might be the issue? I am using Windows. the downloaded information says there is no device connected.”

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