A:AnswerJ&J International is Samsung's official parts distributor for customers purchasing Samsung parts or accessories. To place an order you can go online at www.samsungparts.com, or by phone at 800-627-4368. J&J's hours of operation are 9:00 am - 8:30 pm EST, Monday – Friday. Thank you for being a part of the Samsung family. ^Lena
A:AnswerHere is a troubleshooting guide to support your concerns on the noise coming from the microwave (https://bit.ly/2Irspzg). Thank you for being a part of Samsung! ^Lena
A:AnswerHi there,
I can help answer this question for you. The unit does have a clock function but does not have a back light for the control panel. Thank you for choosing Samsung. ^Brad
A:AnswerHi there,
I understand you are looking for a microwave that has a vent fan. Only our Over-The-Range microwaves have vent fans. This particular unit is for the counter-top use only. Thank you for choosing Samsung. ^Brad
A:AnswerHello Louie,
Thank you for reaching out. We appreciate you letting us know your inquiry about the inside material of this Samsung microwave. We understand how important this information is for you, and we're here to help.
This Samsung microwave has Ceramic Enamel Interior that is durable, scratch-resistant, and easy to clean.
You may check the full specifications of this microwave by visiting our website.
https://www.samsung.com/us/home-appliances/microwaves/countertop/mg11h2020-1-1-cu-ft-counter-top-microwave-with-grilling-element-stainless-steel-mg11h2020ct-aa/#specs
You may also refer to the link below for the user manual to learn more about the product.
https://downloadcenter.samsung.com/content/UM/202106/20210608173638632/MG11H2020CT_AA_DE68-04270A-05_EN_210503.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144397236
-Angelica
A:AnswerIt is not dangerous.. and it does work to a point.. It can toast things and possibly could be used to replace your toaster oven.. however, it takes a long time to get hot enough to toast and there is only the one heating element at the top.. if you don't mind waiting about 4 times as long to have toast it could do the trick.
A:AnswerHello, Jazzy. Thank you for bringing this to our attention. We would love to speak with you further regarding your experience. Please reach out to us via any of the following outlets and reference ticket number 1141786474.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398). ^Lo
A:AnswerAs long as it's on a shelf that is able to hold the microwaves weight. It's made to set on the counter. It needs space all the way around it for proper operation
A:AnswerI have used the round rack on top of the glass. This way the grill function works as a rotisserie, since the glass is turning. Otherwise the grill would just focus on one part of the food.
A:AnswerWe are always happy to help! I am including a guide to support your concerns on the power (https://bit.ly/2Vsrilh). Thank you for choosing Samsung! ^Lena
