“i was preheating food when my microwave started smoking from inside. is that normal?.”

1-3 of 3 Answers

• Hello, Jazzy. Thank you for bringing this to our attention. We would love to speak with you further regarding your experience. Please reach out to us via any of the following outlets and reference ticket number 1141786474. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398). ^Lo

  Answered by Samsung 6 years ago

  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• was the thing you were heating in metel or tin foil? if so you can not heat metal of any kind in the microwave

  Answered by sparky 6 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• We have had no such problem with our oven. I would have it checked out or exchange it after making sure something didn't accidentally get introduced into the oven that could have caused that reaction.

  Answered by DmmS45 6 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.