Questions & Answers
- Model:
- MG11H2020CT
- |
- SKU:
- 8578027
Highly rated by customers for: Size, Ease of use, Grilling
$46.99Your price for this item is $46.99
Clearance
Comp. Value: $229.99
The comparable value price is $229.99
Page Showing 121-140 of 184 questions
Q: QuestionThere was a plastic film adhered to the inside of the door when new. It was coming loose, so we peeled it off. Now any food splatter or spray goes THROUGH the metal grate and messes up the door and we can't get to it to clean it. Is there a way? Safety?
Asked by suzscribbles.
- A:Answer You can purchase tape and replace the tape to prevent the issue before it becomes a problem.
Answered by JeffJones11213
Q: Questiondoes the door drop down , when opened all the way, making it rub the counter ?
Asked by Dee1.
- A:Answer No, the door does not drop down. There is no information available for your remaining question.
Answered by CommunityAnswer
Q: QuestionI can’t seat the bottom of the glass tray on the coupler since I removed it for cleaning. No directions were provided in the owners guide for MG11H2020CT. I used the roller rings as indicated. I can’t take it back to BestBuy because it’s too heavy
Asked by Geri.
- A:Answer Assuming you meant that you removed the glass plate for cleaning, you simply need to place the glass back into center, then gently turn the plate until it falls into the preset grooves on the plate.
Answered by Chic
Q: QuestionThank you Gaby for your precise answer to my question. Thing is, I thought the whole point of ceramic was to AVOID Teflon type coatings. So this crispy plate becomes useless to me. Is there any way to intercept one BEFORE it gets the Teflon coating?
Asked by Cherie.
- A:Answer Hey Cherie! Our apologies but this is not an available option. ^Gaby
Answered by Samsung

Q: Questioncan this microwave be built in? we have a large opening...and a similar sized sharp was in its place with a trim kit..elevated an trimmed...allowing aeration and a plug in the back. thank you. need answer ASAP
Asked by bliss.
- A:Answer Hello bliss! Unfortunately, this microwave cannot be installed built-in. On this link (https://bit.ly/2L7R8ZP) on page 9, you can get the installation steps. ^Gaby
Answered by Samsung

Q: Questioncan you choose the product you are defrosting?
Asked by madmax.
- A:Answer Hello madmax. Yes, you can choose what kind of food you are defrosting. For more information, you can check page 18 on the user manual (https://bit.ly/2L7R8ZP). ^Joan
Answered by Samsung

Q: QuestionSpecifications say it has a ceramic plate. The Owners Manual says (p. 20) it has a Teflon layer . . . seriously? Is that a misprint, or maybe intended for a different model? Chemical sensitivities are the reason I went for ceramic, defeats the purpose!
Asked by Cherie.
- A:Answer Hi Cherie. The interior and the plate of the Samsung MG11H2020CT/AA Microwave is ceramic. ^Joan
Answered by Samsung

Q: QuestionCan the clock illumination be adjusted. I find it too bright. Also when using the grilling option do you remove the glass tray
Asked by Wonderwoman.
- A:Answer You can put it in Eco model to turn the display off. No, you do not remove the turntable for grilling.
Answered by CommunityAnswer
Q: QuestionWhat are the W x H x D dimensions for this product?
Asked by Ducks.
- A:Answer Hello. The Microwave width is 20.375 inches, the height is 11.68 inches and the depth is 15.81 inches. ^Gaby
Answered by Samsung

Q: QuestionIs this microwave suitable for a cubby/built in?
Asked by Patty.
- A:Answer Hello Patty, Thank you for reaching out and raising your question about the Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless steel. I understand you want to know if the product is suitable for a cubby/built-in. We are here to help. To answer your question, this product is not for built-in installation. You can check this link https://downloadcenter.samsung.com/content/UM/202106/20210608173638632/MG11H2020CT_AA_DE68-04270A-05_EN_210503.pdf for the user's manual. Just go to page 9 for installing your microwave oven. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144305531. -Noraina
Answered by Samsung

Q: QuestionIf I buy this online, and have problems, can I return it to my nearest Best Buy Store?
Asked by David.
- A:Answer Stay away from this product -- go with Panasonic inverter microwave instead. Mine died twice in less than 4 months and of course it was past the 15 day return policy of Best buy too!!!
Answered by Bassinusa
Q: QuestionWhat are the dimensions of this microwave?
Asked by Jen63.
- A:Answer The exterior is 11.5 inches tall, 20.25 inches long, and 15.5 inches deep. The approximate interior, functional room for food (taking into consideration the turntable and grilling element) is a little over 7 inches tall, 13.5 inches wide, and 13.5 inches deep. The removable grill rack for grilling food on top of stands 4.5 inches tall, is circular, and has a diameter slightly under 10.5 inches.
Answered by SeaSawSung
Q: QuestionHow much does this weigh?
Asked by tgifforever.
- A:Answer Hi tgifforever, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless steel. The microwave weighs a net 35.3 lbs. and gross 38.6 lbs. I have included the user manual link below. Please click on the link and turn to page 33 for the complete technical specifications. https://downloadcenter.samsung.com/content/UM/202106/20210608173638632/MG11H2020CT_AA_DE68-04270A-05_EN_210503.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144324001 Leo
Answered by Samsung

Q: QuestionWhat dimension s of the heghtf and width?
Asked by JQwbaf.
- A:Answer Hello JQwbaf, Thank you for reaching out and letting us know your inquiry about the dimension of this Samsung microwave. We understand that this may be essential for you. We're here to help. Here are the outside dimensions: W x H x D 20 ³/₈" x 11 ¹¹/16" x 15 13/16" You may also refer to the user manual for the full technical specifications of the product for reference. See page 33. https://downloadcenter.samsung.com/content/UM/202106/20210608173638632/MG11H2020CT_AA_DE68-04270A-05_EN_210503.pdf For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144245859 -Angelica
Answered by Samsung

Q: QuestionHow many watts and what are the dimensions
Asked by Anonymous.
- A:Answer Hello, Thank you for reaching out and letting us know your inquiry on how many watts and the dimensions of this Samsung microwave. We understand that this may be essential for you. We're here to help. As per checking, it is 100 W / 1000 W (IEC-705) for output power. Here are the outside dimensions: W x H x D 20 ³/₈" x 11 ¹¹/16" x 15 13/16" You may also refer to the user manual for the full technical specifications of the product for reference. See page 33. https://downloadcenter.samsung.com/content/UM/202106/20210608173638632/MG11H2020CT_AA_DE68-04270A-05_EN_210503.pdf For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144245903 -Angelica
Answered by Samsung

Q: QuestionIs the grill rack and tray dishwasher safe?
Asked by Drew.
- A:Answer Hi Drew, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless steel. The turntable (tray) and roller rings are dishwasher-safe; the crusty plate (grill rack) isn't dishwasher-safe. I have included below the user manual link. Please click on the link and turn to page 9 for cleaning the turntable and roller rings. Turn to page 20 for using and care of the crusty plate (grill rack). https://downloadcenter.samsung.com/content/UM/202106/20210608173638632/MG11H2020CT_AA_DE68-04270A-05_EN_210503.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144282396 Leo
Answered by Samsung

Q: Questionwhy am I unable to use reward during check out ?
Asked by jp.
- A:Answer You need to contact store rep. Online i do have that problem but the rep in store can resolve.
Answered by RenukahB
Q: QuestionWhat is the wattage of this microwave
Asked by Anonymous.
- A:Answer Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless steel. The microwave has the following power consumption: Microwave: 1600 watts Grill: 1300 watts Combined mode: 1600 watts The output power of the microwave is 100 watts or 1000 watts. I have included below the user manual link. Please click on the link and turn to page 33 for more technical information. https://downloadcenter.samsung.com/content/UM/202106/20210608173638632/MG11H2020CT_AA_DE68-04270A-05_EN_210503.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144271707 Leo
Answered by Samsung

Q: QuestionIs Stainless Steel or Mirrored-Finish available in this model MG11H2020CT? It just arrived and is still in the box, if applicable I would like to exchange it. Thank-you.
Asked by Carola.
- A:Answer Yes it is available in stainless steel because I just bought one.
Answered by Chutty
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