“I have a Samsung Microwave UN43NU6900BZA and it stopped working. It lights up but it does not heat food. Could it have stopped working because the filters are dirty? My renter took the manual so I have no way to look up anything in troubleshooting.”
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Hello SUZ, Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having an issue with your microwave as it stopped working and not heating food. We are saddened to hear that you no longer have the user's manual. We do apologize for the inconvenience this has caused you. We are here to help. To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001963/ to guide you if your microwave is not heating or has stopped working. You can check this link https://downloadcenter.samsung.com/content/UM/202107/20210723091002092/ME16A4021A_AA_MD3_EN-MES-CFR_210705.pdf for the user's manual. Just go to page 21 for the troubleshooting guides. If repair is needed, please take note of this link https://www.samsung.com/us/support/service/warranty/ME16A4021AS/AA for the warranty information of your microwave. Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144546650. -Noraina
Sorry, there was a problem. Please try again later.No, but you can find a manual on line if you have the model number.
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