Questions & Answers
- Model:
- ME16A4021AS
- |
- SKU:
- 6460795
Q: Questioncan you turn sound off on this model?
Asked by MaryHunt.
- A:Answer Since I cannot find the settings for this function, I would be led to believe it is not available on this model. Also, Samsung loses a star here for lack of helpful customer service. Chatted with their ‘A.I’ for too long getting absolutely nowhere (it kept returning to microwave turning on by itself. Nowhere near an acceptable answer to the question “Is it possible to turn off the tones heard when pushing buttons on the microwave model ME16A4021AS?
Answered by JCoulsonGen1Pencil
Q: QuestionDo you need charcoal filter for out vent system Type A. If yes what is part number.
Asked by AD.
- A:Answer Thanks so much for asking, AD! According to the installation manual for this model (https://bit.ly/2ZIIrNP) the charcoal filter is only needed for a nonvented exhaust setup. ^Jecca
Answered by Samsung

Q: QuestionHow long is the warranty on this product?
Asked by Dan.
- A:Answer 2years
Answered by Anonymous
Q: Questionwhat do the numbered buttons 1-9 on the control panel do for this over the range Samsung microwave?
Asked by eiliny.
- A:Answer Use the numbered buttons to enter the amount of cooking time (for example, enter 1 3 0 for 1 minute and 30 seconds of cooking time). The default cooking power is 100%. After you have entered the desired cooking time, press START if you want to cook at 100% power. Do the following if you want to cook at a lower power: --Use the numbered buttons to enter the desired cooking time. --Press the COOK POWER button. --Use the numbered buttons to enter the desired cooking power (10% to 90%). For example, press 3 to cook at 30% power. --Press START.
Answered by TechWriter
Q: QuestionIS THERE AN UNDERLIGHT (lights up beneath the microwave)?
Asked by JOJO.
- A:Answer yes
Answered by ReneGC
Q: Questionwhat is the diameter of the turntable?
Asked by Anonymous.
- A:Answer The turn table is 11 1/2”.
Answered by JCoulsonGen1Pencil
Q: QuestionDoes the microwave come with the bracket & hardware?
Asked by Vi.
- A:Answer Yes it came with all hardware.
Answered by Star2132
Q: QuestionDoes this microwave have cooktop lighting and a nightlight function?
Asked by Deb2.
- A:Answer It sure does, Deb2! This model has a cooktop light that is controlled by a button on the control panel with a lightbulb icon. ^Jecca
Answered by Samsung

Q: QuestionMy Samsung Over Range Microwave Model #ME16H702SES has started to make a loud noise and not heating up. Is there something I can check before needing to purchase a new one? Is this model still available?
Asked by Janet.
- A:Answer Yes, Janet, we have basic troubleshooting steps that you can follow to ensure that your microwave is operating as it should. Kindly click the links below and learn more by checking the hyperlinks. Samsung microwave is making unusual noises: https://www.samsung.com/us/support/troubleshooting/TSG01001968/ Samsung microwave is not heating or has stopped working: https://www.samsung.com/us/support/troubleshooting/TSG01001963/ Should you need further assistance with the range, please feel free to contact us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148352238) to help our team pull up your information when you message us. Have a great day, -Ernest-
Answered by Samsung

Q: Questionreplacing my model SMH1816S wanted to know if this new model will fit into the bracket of the model I am replacing? Sizing is the same.
Asked by SMH1816S.
- A:Answer Hello there, Thank you for reaching out with your question about the Samsung ME16A4021AS microwave. It’s great to hear that you’re considering this model as a replacement! Yes, it can fit. To ensure a proper fit, it is important to confirm that the mounting bracket for the ME16A4021AS is compatible with your existing installation from the SMH1816S. While both models may have similar dimensions, specific mounting requirements can vary. I recommend referring to the installation manual for the ME16A4021AS, which includes detailed specifications and installation instructions. You can find the relevant information starting on page 8 of the manual: Samsung ME16A4021AS Installation Manual Should you need more assistance, please feel free to get back to us via the following options: Facebook Messenger: http://m.me/Samsungsupport Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147650480) to help our team gather your information. Have a great day. ^Charles
Answered by Samsung

Q: QuestionDo you need extra space to the left when the door is open? My space has a wall to the left.
Asked by Microwave.
- A:Answer The microwave door opens about 110°. Depending on how close the edge of the microwave is to the wall, you might have some issues. But its likely the handle might hit the wall. The microwave works great, the timer is perfect, the vent and light over the stove are excellent.
Answered by WorldlyTraveller
Q: QuestionDo the 1 through 6 numbers cook 1 through 6 minutes? Example-push 3 to get 3 minutes cook time?
Asked by rogervw.
- A:Answer No, you would have to push 300 and then start for 3 minutes.
Answered by Anonymous
Q: QuestionWhat is the height of the mounting plate?
Asked by Anonymous.
- A:Answer Almost 2 inches, IF I understood your question.
Answered by CookingOnANewRange
Q: QuestionDoes the power cord come with it?
Asked by Dkh0331.
- A:Answer Hello there, Yes, the power cord of this appliance is equipped with a three-prong (grounding) plug, which mates with a standard three-prong (grounding) wall receptacle to minimize the possibility of electric shock hazard from this appliance. Thank you! ^Joshua
Answered by Samsung
Q: QuestionWhen purchasing a microwave and range. Do you deliver and install?
Asked by Anonymous.
- A:Answer Dear Valued Best Buy Client, Thank you for asking. To better assist you with your query, please contact the Best Buy customer service department at P. (888) 237-8289 24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns. Have a great day. ^Joshua
Answered by Samsung
Q: QuestionWhat is the minimum height from the the range top?
Asked by 1357.
- A:Answer Greetings, We are excited to receive your inquiry. Let’s get you the information you need. The minimum height required to mount the microwave from the range top is 13.5”. Have a great day. -John
Answered by Samsung
Q: QuestionDoes this microwave melt chocolate?
Asked by Kit.
- A:Answer Hello Kit, Yes, this microwave model can melt chocolate. Have a great day. -John
Answered by Samsung
Q: QuestionWhere does it vent out to? My old one vents to the front I do not have a set up to vent outdoors.
Asked by ROYboy.
- A:Answer Hello there, Thank you for your inquiry. Let us get you the information you need. This microwave model can be vented to the outside through the top (vertical duct), the back (horizontal duct), or it can be set to recirculate the air back into the kitchen. The specific type of ventilation is chosen during installation based on your kitchen setup and ducting access. Have a great day. -John
Answered by Samsung
Q: QuestionWhere does it vent out to? My existing one vents to the front.
Asked by Roy.
- A:Answer We are happy to receive your inquiry, Roy. Let's get you the details you need. This microwave model can vent air out in three ways, depending on the installation: directly out the top (vertical), out the back (horizontal), or recirculating the air back into the kitchen. Have a great day. -John
Answered by Samsung
Q: QuestionDoes this unit has an exhaust
Asked by Anonymous.
- A:Answer Greetings, Yes, this microwave is equipped with a powerful 300 CFM exhaust fan. Its exhaust system is convertible, meaning it can be set up to vent air to the outdoors (horizontally or vertically through ductwork) or to recirculate the air back into the kitchen using the charcoal filter if external ducting is not available. Have a great day. -John
Answered by Samsung
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