Customer Ratings & Reviews

It was delivered early. It mighr help on quality control for the product. A slite dent underneath the microwave. .

The gentleman in the home section had patience with me and my boyfriend shopping around for new home appliances. He made it really easy to decide which products we wanted. We will definitely be back!

I had the same one and it was working great - I think maybe putting a plastic IKEA cover might have damaged it...But because I was so happy with it, I bought the same one again and have no complaints whatsoever - great product especially for the price.

Excellent product! Great features. Plenty of space inside, easy to clean! Samsung products offers a wide variety of options!! I recommend it!!

Excellent product still working great after 2 years

Overall a good basic microwave. I don’t use microwaves much but am replacing appliances and glad it has the look I want to replace the 18 year old white one that came with the house. The fan seems to work well which I use the most. My only gripe was that it took 2+ months for it arrive to Best Buy. I picked it up from the store. Couple YouTube videos on how to install and some butterfly bits from Harbor Freight and it was installed. Industry wide I wish they would get rid of the stupid paper templates for the drill holes and give even a thin cardboard cutout. Now that’s it’s installed time to find an over.

This samsung microwave was a purchased during a black friday sales event. Great price but cooking ventational doesn’t work well at all. No suction power under the hint even when placed on high. Tested it with a single piece of paper and it wont stay. Additionally, in store pick-up and customer service was really an horrible experience. Buyers beware of Faulty units and lousy customer service.

The door handle is plastic and cheap. The door closure and opening requires a lot of force. When closing the door, it is loud because of the stiff door mechanism

Had an old samsung microwave that need to be replaced. This one worked perfect. We were able to use the mounting bracket from the old microwave and didnt have to cut any new holes for vents or screws. This microwave has quieter fans and runs quiter than the last. The stainless looks very good with all the other stainless appliances in our kitchen.

This is by far the best over the range microwave out on the market, we do flip houses and have purchased at least 20 of these. The size dimensions are perfect for any size kitchen. Never had an issue. A must buy, don’t hesitate

Solid microwave. Looks great and the power is abundant.

Pickup was quick and easy. Installation was successfull after following instructions as packaged. Overall appearance with the cabinetry and appliances of the kitchen was satisfactorally compatible and matching. Usage was easy and uncomplicated when pressing buttons on the microwave"s control panel. Overall, I'm pleased with the purchase of my new Samsung microwave.

Very nice design. Good quality of materials. Working perfectly !

Easy install, light weight, cooks foods in seconds to minutes depending on the need. Fan is high speed and high flow removing steam and oils from the cook range instantly. The under range light settings in LED are ideal. The entire unit is easy to install, cook with, low energy, and high value Samsung. This unit delivers value for the price.

My new microwave is great. Installation was done easily and with care through Best Buy installers. My old microwave was removed easily and taken away.

This is an amazing product. Affordable, durable and easy to install

My microwave works perfectly. The service I got was fantastic. The gentlemen who installed it did a great job. They were on time , efficient and did not make a mess I will recommend Best Buy to my friends.

The only issue i had with it was the hardware that you were supposed to use, the provided screws for the bracket was horrible IMO. Id rather have screws and screw it into a stud rather than hoping drywall would support it.

It has been a great microwave for us. Easy to use and does a great job over the past year.

This is the best microwave I have had. It works like a charm and heats up everything wonderful.