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Hello KR, If your microwave starts by itself with no interaction, unplug it, and contact us at the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151711909) to help our team pull up your information. Thank you! ^Joshua
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