Questions & Answers

Name: Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black
Brand: Samsung
SKU: 6358146
Price: 332.99 USD
Rating: 4.3 (3537 reviews)

Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black

Model:: ME19R7041FB; |
SKU:: 6358146

User rating, 4.3 out of 5 stars with 3537 reviews.

Highly rated by customers for:

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QuestionHow to set the power level
Asked 4 years ago by Anonymous.
- Answer Thanks for asking! To help with this, here is a link (https://bit.ly/2RoOFOW) to the full user manual for this model. Pages 15 and 16 have detailed instructions on how and when to change the power level. ^Jecca
  Answered 4 years ago by Samsung
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QuestionDoes this model have an express cook function? Also, can you use the timer and the microwave at the same time?
Asked 4 years ago by Carol.
- Answer Hi Carol! I'd like to provide this link (https://bit.ly/2RlNYWe) to the user manual to help answer your questions. Page 10 begins the section on how to operate the microwave. This model has an "Add 30 SEC" button that will automatically add 30 seconds to the cook time. However, the kitchen timer feature cannot be used at the same time as a cooking timer. ^Jecca
  Answered 4 years ago by Samsung
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QuestionDoes this unit include the hardware to attach to an existing round exhaust duct ?
Asked 4 years ago by Dennis.
This question was asked about the related product: Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
- Answer Yes. No additional items needed to be purchased to install the unit, which replaced a Kitchenaid OTR microwave.
  Answered 4 years ago by ljungdl
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Questionwhat is the measurement on this microwave?
Asked 4 years ago by Pete.
This question was asked about the related product: Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Tuscan Stainless Steel
- Answer Thanks so much for asking, Pete! The dimensions of this model are 29 7/8" x 17 1/16" x 16 1/2". ^Jecca
  Answered 4 years ago by Samsung
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QuestionDoes the finger resistant stainless steel match regular stainless steel range?
Asked 4 years ago by Anonymous.
- Answer Yes
  Answered 4 years ago by Jhtech
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QuestionIf you have the kitchen timer on the microwave set, it will not let you cook anything in the microwave at the same time. If this is not correct, please let me know. A previous LG microwave I had would let you cook something simultaneously. Thanks
Asked 4 years ago by Paul.
- Answer Thanks so much for asking, Paul! You are correct, this model microwave is only able to use either the kitchen timer or the timed cook feature individually and not simultaneously. ^Jeca
  Answered 4 years ago by Samsung
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QuestionCan the preset times be changed? Pressing "Beverage" doesn't get my coffee hot enough.
Asked 4 years ago by TSk.
- Answer Great question, TSk! This model does not have an option to change the preset times. However, the beverage button does have 3 different settings you can choose from based on the size of the drink. Page 13 of the user manual (https://bit.ly/3di2feZ) has more details about this. ^Jecca
  Answered 4 years ago by Samsung
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QuestionWhat does PO-1. PO-2. PO-3. etc mean?
Asked 4 years ago by Lie.
- Answer It's the amount of power you want to use when warming or heating something in the microwave.
  Answered 4 years ago by Microwave
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QuestionHi Does the product depth include the handle? Thx
Asked 4 years ago by Sue.
- Answer Great question Sue! I have the dimensions for this model as 29 7/8" x 17 1/16" x 16 1/2". All our dimensions include all attached parts, such as the handles, unless otherwise specified. ^Jecca
  Answered 4 years ago by Samsung
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QuestionCan you wire the microwave directly to the power supply or does have to be plugged in??
Asked 4 years ago by Anonymous.
This question was asked about the related product: Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Tuscan Stainless Steel
- Answer Mine already had a plug in installed for the old fan top. So it was plug in for me.
  Answered 4 years ago by ggouptherapyh
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QuestionWhat should be the distance between the base of this microwave and the stove top?
Asked 4 years ago by Sri.
- Answer Hi Sri! I'd like to provide this link (https://bit.ly/3w3JqDy) to the installation manual for this model. Page 7 has a helpful diagram with all the spacing requirements. ^Jecca
  Answered 4 years ago by Samsung
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Questionis there a timer for the night light so it shuts off automatically?
Asked 4 years ago by JJules.
- Answer Thanks for asking, JJules! This model does not have a timer feature on the light. ^Jecca
  Answered 4 years ago by Samsung
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QuestionDo you have to run a water line for steam
Asked 4 years ago by Pete.
This question was asked about the related product: Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - White
- Answer Hi Pete! This model does not have a steam feature. However, you can achieve similar results by using a microwave safe dish designed to promote steam. ^Jecca
  Answered 4 years ago by Samsung
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QuestionThe doors are NOT aligned. It looks AWFUL!!!! I had it professionally installed by my contractor and do not want to spend extra money to have him replace it. Can the door be adjusted?
Asked 4 years ago by NotHappy.
- Answer Hello! We would be happy to speak with you to see what options we can provide for you. You can reference ticket number 1143080153, and reach out to us through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
  Answered 4 years ago by Samsung
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QuestionI did not get the user manual with my microwave. Was one suppose to be included?
Asked 4 years ago by Phyllis.
This question was asked about the related product: Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
- Answer Need manual for Samsung overhead microwave
  Answered 4 years ago by Andrew
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QuestionIs this available in white?
Asked 4 years ago by Anonymous.
- Answer Yes
  Answered 4 years ago by LoisLane
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Questionthis microwave was just installed: 1 door is not aligned and flat to the touchscreen area (see picture) . 2 also (see picture) its not fingerprint resistant which was a driver in my purchase 3. if I pull down on door while its closed it turns on.
Asked 4 years ago by Meli.
This question was asked about the related product: Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
- Answer Thank you for letting us know about this, Meli! We would be happy to speak with you to determine what options we can provide to help with this. Please reference ticket number 1142984083, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
  Answered 4 years ago by Samsung
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QuestionDoes this microwave come with matching fillers to fit within an existing cabinet configuration?
Asked 4 years ago by BigE.
- Answer Thanks for asking, BigE! This model does not come with a trim kit. However, you can always check SamsungParts.com or call 1-800-627-4368 for any available parts and accessories. ^Jecca
  Answered 4 years ago by Samsung
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QuestionI bought an 'open box'. It came with a chipped glass rotating dish and no bracket to mount to the wall over the range. It's useless as it sits on our counter until I can find the right part. No help from customer service. Thoughts?
Asked 4 years ago by MissingWallBracket.
- Answer The wall bracket comes mounted to the microwave oven and it is easy to miss since it is only a bottom frame and not a full frame as in older microwave ovens. I thought I was missing my bracket as well and then found it screwed to the unit with two chrome screws. The old frame from a GE Adore 1.9 cu foot will work as well, so there are probably other options available.
  Answered 4 years ago by Rick
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QuestionMicrowave fan turned on by itself. Opened the door and the turn table was very hot and there was a burning smell. Any ideas or thoughts?
Asked 4 years ago by BuddyWin.
- Answer Hi BuddyWin! We'd like to speak with you directly about the issues you're experiencing with the microwave to determine the best way we can help. Please reference ticket number 1142912392, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
  Answered 4 years ago by Samsung
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Questions & Answers

Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black

Q: QuestionHow to set the power level

Q: QuestionDoes this model have an express cook function? Also, can you use the timer and the microwave at the same time?

Q: QuestionDoes this unit include the hardware to attach to an existing round exhaust duct ?

Q: Questionwhat is the measurement on this microwave?

Q: QuestionDoes the finger resistant stainless steel match regular stainless steel range?

Q: QuestionIf you have the kitchen timer on the microwave set, it will not let you cook anything in the microwave at the same time. If this is not correct, please let me know. A previous LG microwave I had would let you cook something simultaneously. Thanks

Q: QuestionCan the preset times be changed? Pressing "Beverage" doesn't get my coffee hot enough.

Q: QuestionWhat does PO-1. PO-2. PO-3. etc mean?

Q: QuestionHi Does the product depth include the handle? Thx

Q: QuestionCan you wire the microwave directly to the power supply or does have to be plugged in??

Q: QuestionWhat should be the distance between the base of this microwave and the stove top?

Q: Questionis there a timer for the night light so it shuts off automatically?

Q: QuestionDo you have to run a water line for steam

Q: QuestionThe doors are NOT aligned. It looks AWFUL!!!! I had it professionally installed by my contractor and do not want to spend extra money to have him replace it. Can the door be adjusted?

Q: QuestionI did not get the user manual with my microwave. Was one suppose to be included?

Q: QuestionIs this available in white?

Q: Questionthis microwave was just installed: 1 door is not aligned and flat to the touchscreen area (see picture) . 2 also (see picture) its not fingerprint resistant which was a driver in my purchase 3. if I pull down on door while its closed it turns on.

Q: QuestionDoes this microwave come with matching fillers to fit within an existing cabinet configuration?

Q: QuestionI bought an 'open box'. It came with a chipped glass rotating dish and no bracket to mount to the wall over the range. It's useless as it sits on our counter until I can find the right part. No help from customer service. Thoughts?

Q: QuestionMicrowave fan turned on by itself. Opened the door and the turn table was very hot and there was a burning smell. Any ideas or thoughts?

QuestionHow to set the power level

QuestionDoes this model have an express cook function? Also, can you use the timer and the microwave at the same time?

QuestionDoes this unit include the hardware to attach to an existing round exhaust duct ?

Questionwhat is the measurement on this microwave?

QuestionDoes the finger resistant stainless steel match regular stainless steel range?

QuestionIf you have the kitchen timer on the microwave set, it will not let you cook anything in the microwave at the same time. If this is not correct, please let me know. A previous LG microwave I had would let you cook something simultaneously. Thanks

QuestionCan the preset times be changed? Pressing "Beverage" doesn't get my coffee hot enough.

QuestionWhat does PO-1. PO-2. PO-3. etc mean?

QuestionHi Does the product depth include the handle? Thx

QuestionCan you wire the microwave directly to the power supply or does have to be plugged in??

QuestionWhat should be the distance between the base of this microwave and the stove top?

Questionis there a timer for the night light so it shuts off automatically?

QuestionDo you have to run a water line for steam

QuestionThe doors are NOT aligned. It looks AWFUL!!!! I had it professionally installed by my contractor and do not want to spend extra money to have him replace it. Can the door be adjusted?

QuestionI did not get the user manual with my microwave. Was one suppose to be included?

QuestionIs this available in white?

Questionthis microwave was just installed: 1 door is not aligned and flat to the touchscreen area (see picture) . 2 also (see picture) its not fingerprint resistant which was a driver in my purchase 3. if I pull down on door while its closed it turns on.

QuestionDoes this microwave come with matching fillers to fit within an existing cabinet configuration?

QuestionI bought an 'open box'. It came with a chipped glass rotating dish and no bracket to mount to the wall over the range. It's useless as it sits on our counter until I can find the right part. No help from customer service. Thoughts?

QuestionMicrowave fan turned on by itself. Opened the door and the turn table was very hot and there was a burning smell. Any ideas or thoughts?