“We bought this less than 3 years ago. About 6 months ago, the ice maker started freezing. We melted it and started from scratch repeatedly. We have changed the freezer temp from -5 to +5 (allowable range) and the ice maker freezes regardless. Suggestions?”
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Call Samsung (1-800-SAMSUNG) and say you’re calling about a fridge then press “1” for “ice maker problems” and they’ll send a tech with a kit that fixes the problem. Changes some computer components and adds some heating elements from my understanding. Should be free from what I’ve heard. If you’re curious about the special “cooling issues” menu option after the ice maker one you’ll find out all about that in a couple years. Good luck!
Sorry, there was a problem. Please try again later.Hey there, I know that the ice maker is an important function of your refrigerator. I would love the chance to help you fix this. Here is a link with some vital troubleshooting that may help you to resolve this issue. (https://www.samsung.com/us/support/troubleshooting/TSG01001012/) Just in case this does not help and you continue to have issues, please contact us directly with either a Facebook message at http://m.me/samsungsupport or over on Twitter at https://twitter.com/messages/compose?recipient_id=18768513. Just reference ticket 1142444311 and we will see what we can do to help. ^Michelle
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