“I purchased this 12/17 and have had issues with the ice maker not functioning. Ice does not disperse correctly, gets stuck/frozen over and stops producing. I've had it repaired once and replaced once. At what point is this considered a design defect?”
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If you are still having issues with your unit, I would love to speak to you about this matter and set up service. Please feel free to reach out to me directly via one of the following options and reference ticket number # 1141802057. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398) We thank you for being a part of the Samsung family. ^Lena
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