Questions & Answers

Name: Samsung - 25.7 Cu. Ft. French Door Refrigerator - Stainless-Platinum
Brand: Samsung
SKU: 7035122
Price: 1949.99 USD
Rating: 4.4 (1240 reviews)

Samsung - 25.7 Cu. Ft. French Door Refrigerator - Stainless-Platinum

Model:: RF260BEAESP; |
SKU:: 7035122

User rating, 4.4 out of 5 stars with 1240 reviews.

Highly rated by customers for:

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QuestionHow come when I research this model some time at the end of it, it has two AA..... like this... and are these the same model? RF261BEAESG/AA RF261BEAESG just wondering if there the same or different
Asked 7 years ago by Sellie.
- Answer Yes one of the models has a water dispenser on the inside of the refrigerator the other one does not
  Answered 7 years ago by Dolly
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QuestionIs the water dispenser on the outside of the door
Asked 7 years ago by Kb.
- Answer No, the model does not have a dispenser on the outside of the door.
  Answered 7 years ago by CommunityAnswer
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QuestionDoes this model have adjustable shelves?
Asked 7 years ago by Rafael.
This question was asked about the related product: Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker
- Answer I changed some of glass shelves. I did not try bottom drawer section.
  Answered 7 years ago by Butterfly123
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QuestionI just had this model delivered and the manual states there is an auto close feature. How do i access/adjust this, since my fridge is NOT automatically closing at all. It gives a bit if resistance on both doors when i close them.
Asked 7 years ago by Anonymous.
This question was asked about the related product: Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker
- Answer If you open top doors about half-way, I think it closes by itself. If you open fully, it does not close by itself.
  Answered 7 years ago by Butterfly123
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QuestionIs there an indicator light which shows the ice maker is on?
Asked 7 years ago by Nick.
This question was asked about the related product: Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker
- Answer Hello Nick, the ice icons on the control panel are to let you know the ice maker is off. ^Britt
  Answered 7 years ago by Samsung
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QuestionMy refrigerator has been making a strange noise for a month or so, now it's only cool in the fridge, not cold at all... what is the problem???? Plus water underneath the crisper drawer, is rhis the problem?
Asked 7 years ago by Stacyp75.
- Answer i have not seen any of these issues with my fridge. As of now everything working fine.
  Answered 7 years ago by waqar
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QuestionIS IT NORMAL TO EXPERIENCE HEAT UNDER MY FRIDGE WHEN TURNED ON
Asked 8 years ago by KWAME.
- Answer I owned this fridge and found out after ours froze over, Older fridges have a drip pan underneath where naturally occurring water buildup drains to, but in this fridge, it’s all an internal system and there’s a heat coil system that cycles this excess water internally. Ours heating coil was not plugged in during manufacturing, and a repair man came, opened the whole inside up, and showed us everything, it was a real nice learning experience.. Short answer, yes, it’s normal, as far as I know.
  Answered 8 years ago by jreeves1
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QuestionIf i defrost in demo mode is it necessary to remove contents? I mainly did this operation because water was not going to the icemaker. After i defrosted the back coil panel was finally free of frost so i resumed normal operation and water is flowing freel
Asked 8 years ago by Newt.
This question was asked about the related product: Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker
Answer This Question
Questionhow do i reset water filter icon after ive installed a new filter?
Asked 8 years ago by Newt.
This question was asked about the related product: Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker
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QuestionWhat makes the black stainless? Is it a film coating or is the stainless actually colored. How to you care for it? Thanks.
Asked 8 years ago by sue1268.
- Answer Don’t think it’s a film coating. The black shiny finish looks like the color of the material that the door is made out of. Not much care required. It doesn’t show fingerprints. There may be a water filter in the ice maker that someday will need to be replaced but I’m not sure.
  Answered 7 years ago by Eric
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Questioncan this unit be plugged into a regular plug? it is pluugled into a socket in the garage , but it is not cooling
Asked 8 years ago by coopfridge.
- Answer This model is 120V AC.
  Answered 8 years ago by CommunityAnswer
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QuestionDoes it has water dispense?
Asked 8 years ago by Mauro.
This question was asked about the related product: Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker
- Answer Hi Mauro. Thank you for reaching out regarding your Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker if this has a water dispenser. Regarding your concern, there is no water dispenser. I suggest you check this link for the full specs, dimensions, and features. https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/36-wide-26-cu-ft-french-door-with-filtered-ice-maker-stainless-steel-rf260beaesr-aa/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144380166 ^Camille
  Answered 3 years ago by Samsung
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QuestionTHIS REFRIGERATOR IS DISPLAY AT WHERE STORE BEST BUY .
Asked 8 years ago by Anonymous.
This question was asked about the related product: Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker
- Answer Pacific Sales
  Answered 7 years ago by AnOldMan
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Questioni have a samsung fridge, french doors with bottom freezer drawer. it does have the ice maker feature in the freezer, but we chose to not hook it up to the water line. we do not have water feature on this fridge. the "change filter" light is now on. why
Asked 8 years ago by linda57.
- Answer The filter light is time driven.
  Answered 8 years ago by CommunityAnswer
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Questionhow wide is it
Asked 8 years ago by Anonymous.
This question was asked about the related product: Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker
- Answer 35.75” width
  Answered 8 years ago by Jtcroz
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QuestionWhat are the dimensions
Asked 8 years ago by Anonymous.
This question was asked about the related product: Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker
- Answer Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker - Stainless steel. The dimensions are the following: a. Depth: 33 1/2” (850 mm) b. Width: 35 3/4” (909 mm) c. Height: 68 3/8” (1737 mm) d: Height with door hinges: 70” (1778 mm) I have included the user manual link below. Please go to the link and turn to page 6 for the complete dimension of the refrigerator. https://downloadcenter.samsung.com/content/UM/201904/20190418150942025/DA68-02601B-14_181008.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144367184 Leo
  Answered 3 years ago by Samsung
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QuestionAre all freezer drawers easily removable ? Can I disassemble them easily to clean the walls of freezer, especially the wall on the very back ? I hate to see remaining of splashes or food pieces left on the wall...
Asked 8 years ago by Tom.
- Answer Yes..everything except the rails come out
  Answered 8 years ago by Jenny17
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Question3 year old Sasmsung 260BEA ESR fridge .. no water line connected .. puddling water at fridge bottom and out to floor. Cannot find the drain hole to clean. Where is that thing?
Asked 8 years ago by Butch.
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QuestionIs there a way to disable chime sound that occurs when you change from water to ice?
Asked 8 years ago by Pat.
- Answer Pat, there is no option to disable the chime. ^Heath
  Answered 8 years ago by Samsung
  Answer this question
QuestionJust installed the water line. Is the arm suppose to come down to get the ice started. Nothing really exciting happening. Guess we thought that we would hear the water go into the ice trays at least. We did turn the ice button.
Asked 8 years ago by ponath777.
This question was asked about the related product: Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker
- Answer Yes. The arm should be in the down position. As the ice tray fills, the arm raises until the tray is filled. If the arm is raised all the way, water will not fill the ice trays.
  Answered 8 years ago by Sharon
  Answer this question

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Questions & Answers

Samsung - 25.7 Cu. Ft. French Door Refrigerator - Stainless-Platinum

Q: QuestionHow come when I research this model some time at the end of it, it has two AA..... like this... and are these the same model? RF261BEAESG/AA RF261BEAESG just wondering if there the same or different

Q: QuestionIs the water dispenser on the outside of the door

Q: QuestionDoes this model have adjustable shelves?

Q: QuestionI just had this model delivered and the manual states there is an auto close feature. How do i access/adjust this, since my fridge is NOT automatically closing at all. It gives a bit if resistance on both doors when i close them.

Q: QuestionIs there an indicator light which shows the ice maker is on?

Q: QuestionMy refrigerator has been making a strange noise for a month or so, now it's only cool in the fridge, not cold at all... what is the problem???? Plus water underneath the crisper drawer, is rhis the problem?

Q: QuestionIS IT NORMAL TO EXPERIENCE HEAT UNDER MY FRIDGE WHEN TURNED ON

Q: QuestionIf i defrost in demo mode is it necessary to remove contents? I mainly did this operation because water was not going to the icemaker. After i defrosted the back coil panel was finally free of frost so i resumed normal operation and water is flowing freel

Q: Questionhow do i reset water filter icon after ive installed a new filter?

Q: QuestionWhat makes the black stainless? Is it a film coating or is the stainless actually colored. How to you care for it? Thanks.

Q: Questioncan this unit be plugged into a regular plug? it is pluugled into a socket in the garage , but it is not cooling

Q: QuestionDoes it has water dispense?

Q: QuestionTHIS REFRIGERATOR IS DISPLAY AT WHERE STORE BEST BUY .

Q: Questioni have a samsung fridge, french doors with bottom freezer drawer. it does have the ice maker feature in the freezer, but we chose to not hook it up to the water line. we do not have water feature on this fridge. the "change filter" light is now on. why

Q: Questionhow wide is it

Q: QuestionWhat are the dimensions

Q: QuestionAre all freezer drawers easily removable ? Can I disassemble them easily to clean the walls of freezer, especially the wall on the very back ? I hate to see remaining of splashes or food pieces left on the wall...

Q: Question3 year old Sasmsung 260BEA ESR fridge .. no water line connected .. puddling water at fridge bottom and out to floor. Cannot find the drain hole to clean. Where is that thing?

Q: QuestionIs there a way to disable chime sound that occurs when you change from water to ice?

Q: QuestionJust installed the water line. Is the arm suppose to come down to get the ice started. Nothing really exciting happening. Guess we thought that we would hear the water go into the ice trays at least. We did turn the ice button.

QuestionHow come when I research this model some time at the end of it, it has two AA..... like this... and are these the same model? RF261BEAESG/AA RF261BEAESG just wondering if there the same or different

QuestionIs the water dispenser on the outside of the door

QuestionDoes this model have adjustable shelves?

QuestionI just had this model delivered and the manual states there is an auto close feature. How do i access/adjust this, since my fridge is NOT automatically closing at all. It gives a bit if resistance on both doors when i close them.

QuestionIs there an indicator light which shows the ice maker is on?

QuestionMy refrigerator has been making a strange noise for a month or so, now it's only cool in the fridge, not cold at all... what is the problem???? Plus water underneath the crisper drawer, is rhis the problem?

QuestionIS IT NORMAL TO EXPERIENCE HEAT UNDER MY FRIDGE WHEN TURNED ON

QuestionIf i defrost in demo mode is it necessary to remove contents? I mainly did this operation because water was not going to the icemaker. After i defrosted the back coil panel was finally free of frost so i resumed normal operation and water is flowing freel

Questionhow do i reset water filter icon after ive installed a new filter?

QuestionWhat makes the black stainless? Is it a film coating or is the stainless actually colored. How to you care for it? Thanks.

Questioncan this unit be plugged into a regular plug? it is pluugled into a socket in the garage , but it is not cooling

QuestionDoes it has water dispense?

QuestionTHIS REFRIGERATOR IS DISPLAY AT WHERE STORE BEST BUY .

Questioni have a samsung fridge, french doors with bottom freezer drawer. it does have the ice maker feature in the freezer, but we chose to not hook it up to the water line. we do not have water feature on this fridge. the "change filter" light is now on. why

Questionhow wide is it

QuestionWhat are the dimensions

QuestionAre all freezer drawers easily removable ? Can I disassemble them easily to clean the walls of freezer, especially the wall on the very back ? I hate to see remaining of splashes or food pieces left on the wall...

Question3 year old Sasmsung 260BEA ESR fridge .. no water line connected .. puddling water at fridge bottom and out to floor. Cannot find the drain hole to clean. Where is that thing?

QuestionIs there a way to disable chime sound that occurs when you change from water to ice?

QuestionJust installed the water line. Is the arm suppose to come down to get the ice started. Nothing really exciting happening. Guess we thought that we would hear the water go into the ice trays at least. We did turn the ice button.