“Microwave turns on and counts down but doesn’t heat the food.”
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Hi there, We aim to ensure your microwave always functions at its best. Let's help you. We recommend following the resources below to rectify your microwave's heating concerns. Please browse the hyperlinks for tips. Samsung microwave is not heating or has stopped working: https://www.samsung.com/us/support/troubleshooting/TSG01207757/#samsung-microwave-is-not-heating-or-has-stopped-working Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1148553960, to help our team pull up your information when you message us. Have a great day. -John
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