“Does the grill hinge at the back? If not, how do you clean the surface?”
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Hello Steve, Thank you for reaching out. We appreciate you letting us know about your inquiry if the grill hinges at the back and how to clean the surface. We understand that this may be essential for you. We're here to help. As per checking, the grill does not hinge at the back. Here's a link that you can check, containing information on cleaning the surface. https://www.samsung.com/us/support/answer/ANS00049945/ I've also included a link to the user manual that you can check anytime. See page 16 for additional information about the care and cleaning process of the cooktop. https://downloadcenter.samsung.com/content/UM/202007/20200714112233921/NA5300R_DG68-01132A-01_EN-MES-CFR.pdf For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144195654 -Angelica
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