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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $949.99

Customer reviews

Rating 4.3 out of 5 stars with 61 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers are pleased with the 36" Built-In Gas Cooktop with 5 Burners, frequently praising its ease of cleaning and overall quality. Many appreciate the cooktop's appearance and stylish look, enhancing their kitchen's aesthetic. However, some customers reported issues with missing or damaged burner caps upon delivery. The product is generally well-received for its ease of use and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 61 reviews
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Quality Stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 36 inch Built in Gas Cooktop with 5 Burners is impressive. Your able to pull up the the covers in order to clean the stove with a soft cleaning cloth. The design gives an modern look appearance. We have received several compliments. We love that each burner plays a different role in the type of skillet or pot should be placed on each burner. The stove is easy to clean. Durability our family rates it a 5. Installation we rate at a 3. Although our prior stove was made in the 1960s and we decided to upgrade. We had to replace several old parts, to bring this stove to its full functional use. Functionality we give it a 5. So far the performance of the stove works very well. If this should change will update our rating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Cooktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Cooktop. Flame is strong. Well designed. Deduct one star because grate finish coat start to peeled off after one dishwash cycle..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cook too at a good price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cook top. Easy to clean, powerful burners, it’s perfect for my home. Check your dimensions carefully !

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Working well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Working well and do not have any issue at this point.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    gas cook-top

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sure do like it , works like a charm, easy to clean, works so much better than the one that came with the house.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Gas Cooktop with 5 Burners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love that we can cook with several pots at different temperatures at the same time. And we don't worry about knocking the knobs like with our old one. It makes our kitchen look snazzy, too.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Good gas stove

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns out I do not like placement of control knobs -- I would prefer them to be grouped in front center so that there is more space between side burners. Otherwise, a good quality stove.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Looks

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and the fact this comes with a large burner for those bigger pots. Also easy to clean!!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Quality

    Rated 4 out of 5 stars

    no

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fine item. looks good. works good. very convenient. good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung top burner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Qualify,I love my burner.Samsung is my favorite. The Best Buy is perfect shopping

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Great Cooktop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed to replace our old cooktop. It fit perfectly in the old space. The cook-top grates sit up high and are heavy but sturdy. The surface cleans up easily. This cook top gets the Jobe done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Absolutely LOVE this!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cooktop is incredible! I forgot how amazing gas stoves were. After using electric for almost 20 years, I forgot how much better gas was. I've been using this top for 3 months now and it truly is one of the best purchases I've made in a while. This top gives plenty of space for using several big pots at the same time. It's very easy to clean with it's segmented, removable grill and stainless steel. It truly is a wonderful product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 36 inch built in Gas cooktop is one of the best items that I have purchased for my kitchen. Aside from it being aesthetically pleasing (the stainless steel matches beautifully with the rest of the appliances in my kitchen), its functionality is amazing. The burners are efficient and quick. Best of all it is very easy to clean. Luckily, there was no need for adjustments my countertop because the cooktop fit right on. Otherwise, best buy has certified cutters that can help. Definitely recommend this product.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is proud to be a beautiful addition to your home, Jerry. Thank you for the 5 Stars! ^Lo Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super clean lines!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this stove top! It's easy to clean and works for my needs in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Looks

    Rated 4 out of 5 stars

    Great looking product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product looks great installed, we haven’t had a chance to use it yet since the gas hasn’t been turned on yet, but looking forward to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Cooktop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and easy to maintain; however, it is not a good choice for cooking larger dishes as there is not enough space between the burners.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      At Samsung, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. Thank you for choosing Samsung! ^Lena Samsung

  • Pros mentioned:
    Appearance, Quality

    Rated 5 out of 5 stars

    Kitchen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cooktop price was friendly it feels well made looks more expensive than what it was.

    I would recommend this to a friend
  • Pros mentioned:
    Quality
    Cons mentioned:
    Burner caps

    Rated 1 out of 5 stars

    Disgruntled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was possibly the worst experience I have ever had with a purchase from any company. First of all, it was originally purchased November 27th and finally got installed in Feb. 3 Months to get a cook top is insane. The first install attempt in January failed because the cooktop had no burners! What?? it took forever to reschedule and meanwhile I was without a cook top, which was challenging for a family of 4. No follow up phone calls from Best Buy, no apologies, no care for their profound inadequacies in customer service. The cooktop works well and we are happy with the product...but the service and time it took for the install makes me question whether I will shop at Best Buy in the future

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      Your reference number is 1144620252.

      -Noraina Samsung

  • Rated 5 out of 5 stars

    Stove

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked everything very happy with my purchases thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung stainless steel stove to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love cooking with my new Samsung stainless steel stove top. It's fast and kept my foods hot. Easy to clean and manage. The guy who installed it for me did a great job. I had great help from the Best Buy guys from beginning to the end of my installation. I'm glad I got this stove top. I love cooking with it.

    I would recommend this to a friend