A:AnswerI'm happy to help with this, shirley! This link (https://bit.ly/3y9Ktmn) has step by step instructions, with images, that can walk you through how to safely and properly remove any of the shelves or bins in your refrigerator. ^Jecca
A:AnswerI'm happy to help with this, Jack! This link (https://bit.ly/3xycwM0) can walk you through step by step how to remove any of the shelves and bins in your refrigerator, including the shelf above the crisper drawers. ^Jecca
A:AnswerIt sure does, gene! This model has one ice maker in the refrigerator section that connects to the dispenser, and another ice maker in the freezer section. ^Jecca
A:AnswerHello there! I'm happy to help with this! This link (https://bit.ly/2Rtq4YG) has information about the causes of water being dispensed when ice is selected. ^Jecca
A:AnswerI'm happy to help with this! This link (https://bit.ly/3ddMPrY) can walk you through what steps to take if the control panel is not working properly. ^Jecca
A:AnswerHello there! I'd like to provide this link (https://bit.ly/39YBtGl) to some useful information about how to get the most ice from your ice maker. ^Jecca
A:AnswerGreat question, Shianne! According to page 20 of the user manual (https://bit.ly/3rTIgYe) the refrigerator will require a minimum of 2 inches of space in the back. ^Jecca
A:AnswerI'm happy to help with this, Dee! Samsung water filters generally last about 6 months, depending on usage. After 6 months, the red filter indicator light will turn on as a reminder to replace the filter. This link (https://bit.ly/3tUXZHD) can walk you through how to replace the filter, as well as how to reset the indicator light. ^Jecca
A:AnswerYes, and yes, VictoriaL! The ice maker has a sensor that automatically pauses ice production if the bucket is full. The control panel also has an "Ice Maker" button that turns the ice maker on/off. ^Jecca
A:AnswerWe're so sorry for the confusion, Padraig! This link (https://bit.ly/37O9Yip) can walk you through how to remove the shelves and door bins. ^Jecca
A:AnswerWe'd love a second chance to help you with this, Sandy. If you'd like, you can reference ticket number
1142743152, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
A:AnswerI'm happy to help with this, JohnJ! I can provide this link: https://bit.ly/37O9Yip. It has a step by step guide to show you how to properly remove the shelves in the refrigerator. ^Jecca
A:AnswerHi Faisal! The FlexZone has 4 settings to choose from, and it will remain on whichever setting is selected until a different one is selected. You can find more details about the FlexZone feature beginning on page 44 of the user manual (https://bit.ly/2JdDGUi). ^Jecca
A:AnswerWe recommend using a moistened, soft, lint-free cloth or paper towel to clean the refrigerator interior and exterior. Be sure to use a dry cloth or paper towel to dry well. Thank you for being a Samsung customer! ^Lena